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发布时间:2023-11-15 23:24:08

[单项选择]A customer reports the optical drive is no longer responding. Which of the following questionsshould be asked FIRST?()
A. “Did you log in with an administrator account?”
B. “Have you been to any inappropriate websites?”
C. “What have you changed since the optical drive worked properly?”
D. “What has changed since the optical drive worked properly?”

更多"A customer reports the optical driv"的相关试题:

[单项选择]A customer reports that error messages occasionally appear and quickly disappear. Which of thefollowing is the BEST place for a technician to begin troubleshooting this issue?()
A. Run a System Restore
B. Check Device Manager
C. Check the Event Logs
D. Check the System Information
[单项选择]A customer reports that their newly purchased Windows Vista Home Premium notebook is unable tosee other computers in their home office. Which of the following is the MOST likely cause? ()
A. The Windows Defender service is turned on.
B. The Network Location Type is Work.
C. The Network Location Type is Private.
D. The Network Location Type is Public.
[单项选择]A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? ()
A. Clean the toner cartridge.
B. Change the paper.
C. Replace the fuser.
D. Print a test page.
[不定项选择]A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).()
A. The network cable is unplugged.
B. The printer is low on toner.
C. The gateway address on the printer is incorrect.
D. The printer is out of paper.
E. The spooler is not functioning.
[多项选择]A customer reports that their sound is not working. They state that the speakers workedpreviously. Which of the following should the technician check?() (Select THREE).
A. Speakers are in regulatory compliance.
B. Speakers are on and the mute is off.
C. Speakers are on the Windows HCL.
D. The system has enough hard drive space.
E. The audio driver is installed correctly.
F. Speakers are plugged into the correct jack.
[单项选择] A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig, the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255.0.0 Default Gateway. Which of the following could be causing the issue?()
A. The subnet mask is not correctly configured.
B. The DNS client has not been configured on the computer.
C. The DHCP client is unable to obtain an IP address from the DHCP server.
D. The default gateway is not specified
[单项选择]A customer reports to Karen, a technician, that he is experiencing problems with the display after his computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?()
A. The video cable is incorrectly attached.
B. A corrupted or incorrect video driver is installed.
C. An incorrect video card is installed in the computer.
D. The video card is defective and needs to be replaced.
[单项选择] A customer reports to Karen, a technician, that a PC’s video card has recently been upgraded and the computer reboots randomly. The last few restarts have happened during movie playback, playing a video game, and video editing. Which of the following is the MOST likely source of this issue?()
A. The card is not compatible with the hardware of the machine.
B. The graphic driver for the card is corrupt.
C. The video card requires additional power.
D. The software the user is running is incompatible for the video card.
[单项选择]After installing a new optical drive into a workstation, which of the following will ask for anacknowledgement?()
A. IRQ Manager
B. BIOS
C. Device Manager
D. Hardware Compatibility List
[单项选择] A second optical drive has been added to the computer and needs to be referenced as the R: drive by the Microsoft Windows operating system. Which of the following places in Microsoft Windows will BEST accomplish this task?()
A. Administrative Tools
B. Disk Management
C. Device Manager
D. Event Viewer
[单项选择]A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?()
A. Run the hard disk manufacturer’s diagnostic program
B. Re-image the drive
C. Replace the hard drive and load Windows
D. Ask the user diagnostic questions
[单项选择]A user reports they can no longer change the web browser home page. Which of the following is MOSTlikely the problem? ()
A. They are using the wrong WEP key.
B. They have been infected with malware.
C. They have lost Internet connectivity.
D. They need to update their network device drivers.
[单项选择]A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?()
A. Plug in USB keyboard
B. Check for a disable switch
C. Contact the laptop manufacturer
D. Plug in a USB mouse
[单项选择] A user reports their laptop computer can no longer connect to a server. The computer works correctly in a different office. Which of the following tools would be used to troubleshoot this issue?()
A. Cable tester
B. Multimeter
C. Fiber splicer
D. Loopback plug
[单项选择]A user reports that the computer’s hard drive is constantly running and the hard drive light is constantly flashing. Which of the following tools would be used to resolve this issue without losing data?()
A. chkdsk
B. fdisk
C. defrag
D. format
[多项选择]A customer reports that their sound is not working. They state that the speakers worked previously. Which of the following should the technician check?()
A. Speakers are in regulatory compliance.
B. Speakers are on and the mute is off.
C. Ensure the speakers are on the Windows HCL.
D. Verify the system has enough hard drive space.
E. The audio driver is installed correctly.
F. Speakers are plugged into the correct jack.
[单项选择]Which film lasts longer
[多项选择]Select boards allowing optical protection from the following options. ()
A. OP
B. OPCS
C. OPMS
D. SWE
E. OPM
F. OMCP
[多项选择]Which two statements are true about optical networks?()
A. SONET and SDH both use time-division multiplexing.
B. An optical transport network system uses time-division multiplexing.
C. SONET and SDH both use wavelength-division multiplexing.
D. An optical transport network system uses wavelength-division multiplexing.

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