更多"A user reports their laptop compute"的相关试题:
[单项选择]A user can no longer launch their word processing program. The program worked fine yesterday.Which of the following options could BEST be used to fix the word processing program?（）
A. Safe Mode
B. Automated System Recovery
C. Last Known Good Configuration
D. System Restore
[单项选择]An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free space on the drive.Which of the following BEST explains why the drive light is continuously active?（）
A. The system has a fragmented hard drive.
B. The drive interface needs to be changed.
C. The user has too many documents on the hard drive.
D. The system page file has an issue.
[单项选择]A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper theyve been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? （）
A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem?
B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report.
C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.
D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow.
[单项选择]An end user reports that their computer is not performing as fast as it used to and it shuts down unexpectedly. Which of the following is the MOST likely cause?（）
A. Network data cables are damaged.
B. Memory has become unseated.
C. The user has defragmented the hard drive.
D. Processor cooling fan is not functioning.
[单项选择] Bob, a user, reports that his computer is running slower since he viewed an online training presentation. Bob is also receiving an increased amount of spam email. Which of the following is the MOST likely cause of Bob’s issue?（）
A. Virus
B. Worm
C. Network bandwidth
D. Malware
[单项选择]A user reports that the computer’s hard drive is constantly running and the hard drive light is constantly flashing. Which of the following tools would be used to resolve this issue without losing data?（）
A. chkdsk
B. fdisk
C. defrag
D. format
[单项选择]A user reports they can no longer change the web browser home page. Which of the following is MOSTlikely the problem? （）
A. They are using the wrong WEP key.
B. They have been infected with malware.
C. They have lost Internet connectivity.
D. They need to update their network device drivers.
[单项选择]A user can receive email but cannot send email with the email client software. Which of the following protocols is incorrectly configured?（）
A. FTP
B. SMTP
C. POP
D. SNMP
[单项选择] A non-root user can run rsh commands from serverA to serverB, but attempts to run rsh commands by the root user return with apermission error message. What action will resolve the problem?（）
A. Add root user to the /etc/hosts.equiv on serverB
B. Create $HOME/.rhosts file for the root user on serverB
C. Restart the rshd daemon with root enabled option on serverB
D. Add entry to allow root user from serverA to the /etc/hosts.allow on serverB
[单项选择] A user needs a laptop keyboard replaced because the space bar is not working. Mike, a technician, replaces the keyboard, and notices that a diagonal set of keys will not respond. Which of the following is the MOST likely cause?（）
A. StickyKeys is enabled and needs to be disabled.
B. The new keyboard is defective and needs to be replaced.
C. The system board is defective.
D. The keyboard ribbon is not seated properly.
[单项选择]A user reports poor picture quality with a laptop connected to an LCD. Which of the followingshould the technician check FIRST for optimal picture quality?（）
A. Native resolution
B. Color depth
C. Minimum brightness
D. Maximum brightness
[单项选择]I can no longer tolerate his actions.
A. put up with
B. accept
C. take
D. suffer from
[单项选择] A user took a laptop on vacation and made changes to the configuration in order to use the device at the hotel. The user can reach the Internet, but cannot access any internal network resources. Which of the following is the MOST likely reason?（）
A. Incorrect DNS
B. Incorrect subnet mask
C. Duplicate IP address
D. Incorrect SSID
[单项选择] A user reports that their laptop does not have network connectivity, but was working fine last week. The technician executes IPCONFIG to see what the IP address is but it comes up with a 169.254.254.1 address. This address is not part of the company's subnet. Which of the following MOST likely identifies this address type?（）
A. Multicast
B. DHCP
C. APIPA
D. Broadcast
[单项选择]A user cannot undock a laptop from the docking station. Which of the following is the MOST likely cause?（）
A. The laptop is not turned off
B. The power cable is not unplugged
C. The lock button is set to lock
D. The ACPI settings are configured improperly
[单项选择]A home user would like to connect their laptop display to their home HD television. Which of the following is the BEST solution?（）
A. Connecting the laptop’s VGA output to an HDMI adaptor
B. Connecting the laptop’s VGA output to the television’s VGA input
C. Connecting the laptop's USB output to the HD television’s HDMI adaptor
D. Connecting the laptop’s USB output to the television’s USB input
[单项选择] A user states that the LCD display on their laptop has intermittent lines on the screen. The technician notices that when the display panel is moved, the line appears and then disappears. Which of the following is the MOST likely cause?（）
A. The hinge on the display panel is damaged.
B. The display cable is loose or damaged.
C. The display panel is defective.
D. The video controller on the system board is defective.
[单项选择]A user states that the wireless on their laptop was working when they where at home, however,now in the office no wireless connection can be made. Which of the following should the technician check FIRST?（）
A. If the wireless is enabled
B. If the laptop is connected to the correct gateway
C. If the SSID is enabled
D. If the DHCP address scheme is correct
[单项选择]A user connecting a laptop to a wall jack is prompted for user credentials before being grantedaccess to the network. Which of the following is MOST likely implemented on the switch?（）
A. MAC filtering
B. PoE
C. IP filtering
D. 802.1X
