更多"A customer reports they are unable "的相关试题:
[单项选择]A customer reports that error messages occasionally appear and quickly disappear. Which of thefollowing is the BEST place for a technician to begin troubleshooting this issue?（）
A. Run a System Restore
B. Check Device Manager
C. Check the Event Logs
D. Check the System Information
[单项选择]A customer reports that their newly purchased Windows Vista Home Premium notebook is unable tosee other computers in their home office. Which of the following is the MOST likely cause? （）
A. The Windows Defender service is turned on.
B. The Network Location Type is Work.
C. The Network Location Type is Private.
D. The Network Location Type is Public.
[单项选择]A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? （）
A. Clean the toner cartridge.
B. Change the paper.
C. Replace the fuser.
D. Print a test page.
[不定项选择]A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).（）
A. The network cable is unplugged.
B. The printer is low on toner.
C. The gateway address on the printer is incorrect.
D. The printer is out of paper.
E. The spooler is not functioning.
[单项选择]A customer reports the optical drive is no longer responding. Which of the following questionsshould be asked FIRST?（）
A. “Did you log in with an administrator account?”
B. “Have you been to any inappropriate websites?”
C. “What have you changed since the optical drive worked properly?”
D. “What has changed since the optical drive worked properly?”
[多项选择]A customer reports that their sound is not working. They state that the speakers workedpreviously. Which of the following should the technician check?（） (Select THREE).
A. Speakers are in regulatory compliance.
B. Speakers are on and the mute is off.
C. Speakers are on the Windows HCL.
D. The system has enough hard drive space.
E. The audio driver is installed correctly.
F. Speakers are plugged into the correct jack.
[单项选择]A customer reports to Karen, a technician, that he is experiencing problems with the display after his computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?（）
A. The video cable is incorrectly attached.
B. A corrupted or incorrect video driver is installed.
C. An incorrect video card is installed in the computer.
D. The video card is defective and needs to be replaced.
[单项选择] A customer reports to Karen, a technician, that a PC’s video card has recently been upgraded and the computer reboots randomly. The last few restarts have happened during movie playback, playing a video game, and video editing. Which of the following is the MOST likely source of this issue?（）
A. The card is not compatible with the hardware of the machine.
B. The graphic driver for the card is corrupt.
C. The video card requires additional power.
D. The software the user is running is incompatible for the video card.
[单项选择]A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?（）
A. The file associations were not returned after the software was uninstalled.
B. The user is not opening the files correctly.
C. The uninstalled software has corrupted all the audio files on the computer.
D. The sound card is not properly configured.
[单项选择] A user is unable to connect to the company's intranet server by FQDN, but can connect by IP address. Other users are not having a problem. An administrator verifies that the user can successfully ping the server by IP address and can properly resolve the FQDN using nslookup. The problem is persisting after running ipconfig /flushdns. Which of the following should the administrator do NEXT?（）
A. Examine the Imhost file.
B. Flush the cache on the DNS server.
C. Flush the cache on the WINS server.
D. Examine the hosts file
[多项选择]A customer reports that their sound is not working. They state that the speakers worked previously. Which of the following should the technician check？（）
A. Speakers are in regulatory compliance.
B. Speakers are on and the mute is off.
C. Ensure the speakers are on the Windows HCL.
D. Verify the system has enough hard drive space.
E. The audio driver is installed correctly.
F. Speakers are plugged into the correct jack.
[多项选择] You are unable to connect your computer to a wireless network projector. The wireless network projector does not appear in the list of available network projectors provided by the Connect to a Network Projector wizard. You need to connect to the network projector. What are two possible ways to achieve this goal？（）
A. Start the Microsoft Windows Media Center Service Launcher service.
B. Enable the File and Printer Sharing Windows Firewall exception.
C. Connect your computer to the same subnet as the network projector.
D. Type the IP address of the network projector in the Connect to a Network Projector wizard.
[单项选择]The administrator is unable to establish connectivity between two Cisco routers. Upon reviewing the command output of both routers, what is the most likely caust of the problem?（）
A. Authentication needs to be changed to PAP for both routers.
B. Serial IP addresses of routers are not on the same subnet.
C. Username/password is incorrectly configured.
D. Router names are incorrectly configured.
[单项选择]According to the passage, Michelangelo was unable to finish three-fifths of his artworks for which of the following reasons
A. (A) He possessed a deep sense of ambiguity toward his own ideas that caused him to lose confidence in them.
B. (B) He displayed a tendency to work quickly on one project and then abandon it in haste for another.
C. (C) He generally felt a dissatisfaction with the ideals that served as the model for his art works.
D. (D) He frequently felt unable to express his general ideals through a particular art work.
E. (E) A heavy price was exacted upon him as an artist by the process of continual abstraction.
[单项选择]An increasing proportion of our population, unable to live without advanced medical ______, will become progressively more reliant on expensive technology.
A. interference
B. intrusion
C. intervention
D. interaction
