[多项选择]Task Sheet for Candidate A Task Sheet 1 A: The management: the importance of corporate culture B: Customer relations: how to get a customer coming back for more C: Employee relations: how to tell the boss he is wrong Task Sheet for Candidate B Task Sheet 2 A: Recruitment: how to learn most about a job candidate. B: Employee relations: how to fire a family member. C: Leadership training: how to make a good boss.

[多项选择] Task Sheet for Candidate A
Task Sheet 1
A. The management: the importance of corporate culture
B. Customer relations: how to get a customer coming back for more
C. Employee relations; how to tell the boss be is wrong
D. Task Sheet 2 Recruitment; how to learn most about a job candidate.
E. Employee relations; how to fire a family member.
F. Leadership training: how to make a good boss.

[多项选择]Task Sheet for Candidate A Task Sheet 1 A: Customer relations: how to defuse angry customers B: Recruitment: how to hire a new manager C: Employee relations: the reasons for having a company policy on Internet use Task Sheet for Candidate B Task Sheet 2 A: Payment: how to determine an employee’’s salary. B: Customer relations: how to keep your customer happy and coming back for more. C: Leadership training: how to bridge the communication gap between women and men

[多项选择] Task Sheet for Candidate A
Task Sheet 1
A: Staff training: how to maintain the staff’s interest in the –company’s training program
B: Customer relations： how to set up an effective customer services system
C: Advertising：how to advertise a new product effectively
Task Sheet for Candidate B
Task Sheet 2
A: Recruitment: how to ensure that job advertisements attract appropriate applicants
B: Staff management：the importance of assessing staff performance effectively
C: Technology： the importance of adopting new technology

[多项选择] Task Sheet for Candidate A
Task Sheet 1
A: Marketing research: the importance of research to the company before taking action
B: Selling Tactice: the ways involved in promoting selling
C: Training across cultures: the importance of learning different cultural responses to management education
Task Sheet for Candidate B
Task Sheet 2
A: Sales promotion: how to measure promotional effectiveness
B: Job interview: how to make a successful interview as a candidate
C: Customer Service: how to build business to customer loyalty

[简答题]{{B}} Task Sheet for Candidate A Task Sheet 1{{/B}} A: Business ethics: the importance of having principles of right or good behavior in business B: Personal management: how to manage employees effectively C: Cultural research: the importance of knowing cultural changes in business {{B}} Task Sheet for Candidate B Task Sheet 2{{/B}} A: Management communication: how to improve communications effectively as a manager B: Marketing strategies: the factors influencing and determining the designing of marketing plan C: International contracts: issues affecting commercial transactions conducted between people from different countries

[简答题]Task Sheet Two

[多项选择]Task Sheet:
A. Board Meeting: how to prepare a board meetingB: Company Annual Report: what to be included in this kind of reportC: Transportation: the factors involved in choosing a specific means for transporting products

[多项选择]Task Sheet:
Staff Promotion :
The HR Manager of your company proposes to set up a staff promotion system for career development within the company. You have been asked to submit ideas on how to set up such a system.
Discuss, and decide together:
· What aspects of staff performance should be appraised and how to make such appraisals
· Whom to be consulted when deciding which staff to be promoted

[简答题]Task Sheet： A：Time Management：the impotance of prioritizing tasks of work B：Recruitment：how to select competent applicants C://Customer Relations：how to deal with customer complaints effectively

[简答题]{{B}}Task Sheet Two{{/B}}{{B}}A WHAT IS IMPORTANTWHEN... {{/B}} Managing staff - Motivation - Experience - - {{B}}B WHAT IS IMPORTANTWHEN... {{/B}} Attracting investment - Strategic planning - Public relations - - {{B}}C WHAT IS IMPORTANTWHEN... {{/B}} Preparing for a product launch - People involved - Costs - -

[填空题]

Task 4
Directions: After reading the following material, you are required to find the Chinese/ English equivalents in the table below. Then you should put the corresponding letters in the brackets on the Answer Sheet, numbered 51 through 55.
Operation Commands
A -- to enter new time
B -- to insert new diskette
C -- to type A: my file
D -- to choose an option
E -- to continue execution
F -- to delete files
G -- to allow network access
H -- to check all files
I -- to copy another disk
J -- to change password
K -- to press ESC to exit
L -- to set name
M -- to read only
N -- to recover a file
O -- to remove both keys
P -- to restore a file
Q -- to find a "string"
R -- to join d:
S -- to select date
T -- to replace
U -- to go directly to disk and special function

（）

[单项选择]

Task 2
Directions: This task is the same as Task 1. The 5 questions or unfinished statements are numbered 1 through 5.
How men learnt to invent words is unknown; in other words, the origin of language is a mystery. All we really know is that men, unlike animals, somehow invented certain sounds to express thoughts and feelings, actions and things, so that they could communicate with each other; and that later they agreed upon certain signs, called letters, which could be combined to represent those sounds, and which could be written down. Those sounds, whether spoken or written in letters, we call words.
The power of words, then, lies in their associations -- the things they bring up before our minds. Words become filled with meaning for us by experience; and the longer we live, the more certain words recall to us the glad and sad events of our past; and the more we read and learn, the more the number of words that mean something to us increases.
Gr
A. to confound the readers
B. to move our action
C. to puzzle our feelings
D. to move men to tears