[简答题]Task Sheet Two

[多项选择] Task Sheet for Candidate A
Task Sheet 1
A. The management: the importance of corporate culture
B. Customer relations: how to get a customer coming back for more
C. Employee relations; how to tell the boss be is wrong
D. Task Sheet 2 Recruitment; how to learn most about a job candidate.
E. Employee relations; how to fire a family member.
F. Leadership training: how to make a good boss.

[简答题]{{B}}Task Sheet Two{{/B}}{{B}}A WHAT IS IMPORTANTWHEN... {{/B}} Managing staff - Motivation - Experience - - {{B}}B WHAT IS IMPORTANTWHEN... {{/B}} Attracting investment - Strategic planning - Public relations - - {{B}}C WHAT IS IMPORTANTWHEN... {{/B}} Preparing for a product launch - People involved - Costs - -

[多项选择]Task Sheet for Candidate A Task Sheet 1 A: Customer relations: how to defuse angry customers B: Recruitment: how to hire a new manager C: Employee relations: the reasons for having a company policy on Internet use Task Sheet for Candidate B Task Sheet 2 A: Payment: how to determine an employee’’s salary. B: Customer relations: how to keep your customer happy and coming back for more. C: Leadership training: how to bridge the communication gap between women and men

[多项选择] Task Sheet for Candidate A
Task Sheet 1
A: Staff training: how to maintain the staff’s interest in the –company’s training program
B: Customer relations： how to set up an effective customer services system
C: Advertising：how to advertise a new product effectively
Task Sheet for Candidate B
Task Sheet 2
A: Recruitment: how to ensure that job advertisements attract appropriate applicants
B: Staff management：the importance of assessing staff performance effectively
C: Technology： the importance of adopting new technology

[多项选择]Task Sheet:
A. Board Meeting: how to prepare a board meetingB: Company Annual Report: what to be included in this kind of reportC: Transportation: the factors involved in choosing a specific means for transporting products

[多项选择]Task Sheet for Candidate A Task Sheet 1 A: The management: the importance of corporate culture B: Customer relations: how to get a customer coming back for more C: Employee relations: how to tell the boss he is wrong Task Sheet for Candidate B Task Sheet 2 A: Recruitment: how to learn most about a job candidate. B: Employee relations: how to fire a family member. C: Leadership training: how to make a good boss.

[简答题]{{B}} Task Sheet for Candidate A Task Sheet 1{{/B}} A: Marketing research: the importance of research to the company before taking action B: Selling Tactice: the ways involved in promoting selling C: Training across cultures: the importance of learning different cultural responses to management education {{B}} Task Sheet for Candidate B Task Sheet 2{{/B}} A: Sales promotion: how to measure promotional effectiveness B: Job interview: how to make a successful interview as a candidate C: Customer Service: how to build business to customer loyalty

[填空题]Task Two—Purpose of advertisement
·For questions 18-22, match the extracts with the purposes, listed A-H,
·For each extract, choose the purpose of the advertisement.
·Write one letter (A-H) next to the number of the extract.
A to advertise a job
B to launch a new product
C to announce new opening times
D to publicise a sale
E to announce a change in location
F to change the company’s image
G to give information about sales figures
H to promote a catalogue...............

[填空题]

TASK TWO - COMMENT ON THE MEETING
· For questions 18-22, match the extracts with the speakers' comments on the meetings, listed A-H.
· For each extract, choose the comment on the meeting.
· Write one letter (A - H) next to the number of the extract.
A Not all the relevant information was made available.
B I disagreed with the conclusion that was reached.
C The chairperson lost control of the meeting.
D A few of the participants didn't listen to each other
E I didn't say everything I wanted to say.
F The meeting was dominated by one person.
G The decision made at the meeting was later ignored,
H I was not convinced that the decision taken reflected the majority view.

(22)（）