[单项选择]Customer. I’d like to send this gift to a friend in Italy.
Clerk: ______
A. Have you got anything to declare
B. How nice!
C. I’m pleased to serve you.
D. Could you fill out this form

[单项选择]Customer: I’’d like to send this gift to a friend in Italy. Clerk:_____
A. Have you got anything to declare
B. How nice!
C. I’m pleased to service you.
D. Could you fill out this form

[填空题]I’d like you to describe to my friend your exciting adventures in Africa 像你向我描述过的那样.

[单项选择]A: George, I would like to introduce a friend of mine, if I may, Albert Snow. Albert, this is George Smith. B:______
A. How have you been
B. Pleased to meet you,George.
C. Mind if I call you George
D. The pleasure is mine.

[简答题]

Part A
Directions:
James wants to send a gift to his friend Paul. After consideration, he decides to offer him a dictionary. The reason for this is as follows:
You should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Use "James" instead. You do not need to write the address. (10 points)

[单项选择]I enjoyed your gift so much（）
A. It’s good.
B. I’m glad you enjoyed it.
C. Don’t mention it.
D. Just so-so.

[单项选择]INTERVIEWS
People applying for jobs normally send in a copy of their CV. This should be used as a basis for questions from the interviewer.
Interviewers find it useful to ask candidates about the way they behaved in difficult situations in the past, for example with an angry customer or colleague. These questions allow applicants to explain how they acted in a real-life situation and, consequently, give clues as to how they would act again in similar situations. Candidates are likely to tell the truth as speaking from memory leaves little time to invent what happened. On the other hand questions which ask candidates to imagine how they would behave in a situation which they have probably never met are of little or no value. This is because they only provide answers about how candidates would hope to behave, and this might not match the actions they would actually take.
In any interview candidates must be treated fairly, with questions asked in the same manner and with n
A. They prove the candidate will act appropriately in different circumstances.
B. They show the candidate can remember details of the situation.
C. They demonstrate how the candidate might act in the futur

[单项选择]

—Here I am. I got lost in the gift shop. There was so much to look at.
—（）
—I was going to, but I thought I would see if things were cheaper in the old part of town first.

A. Did you buy anything
B. How much did you spend
C. What did you buy
D. Well, are they on sale

[单项选择]

M: I’d like to send a card to my mother for Mother’s Day.
W: Oh, I didn’t know you had the tradition in your country.

What does the woman imply （）
A. She is surprised.
B. She can’t help him.
C. She doesn’t understand him.
D. She is angry.

[单项选择]How are you feeling now Should I send ______ the doctor
[A] for [B] to [C] with [D] off

[填空题]It is necessary that we (send) ______ a gift to him on his birthday.