[单选题]Topics at the business communication workshop ___defending an argument, synthesizing information, and writing precisely and concisely.
A.include
B.includes
C.including
D.inclusion

[单选题]Dr. Johnson is offering a three-hour workshop during _____she will share some perspective on effective time management.
A.whose
B.while
C.whatever
D.which

[不定项选择题]共用题干 Nonverbal Communication

All of us communicate with one another nonverbally,as well as with words.Most of the time we're not aware that we're doing it.We gesture with eyebrows or a hand,meet someone else's eyes and look away,change positions in a chair.(46)__________.However in recent years researchers have discovered that there is a system to them almost as consistent and understandable as language.
One important kind of body language is eye behavior.(47)_________.In our normal conversation,each eye contact lasts only about a second before one or both of us look away.When two Americans look,searchingly into each other's eyes,(48)_________.Therefore,we carefully avoid this,except in suitable situations.
Researchers(49)________are not prepared to spell out a precise vocabulary of gestures. When an American rubs his nose,it may mean he is disagreeing with someone or refusing something. But there are other possible interpretations,too.Another example:when a student in conversation with a professor holds the older man's eyes a little longer than is usual,(50)_________;it can be a challenge to the professor's authority;it can be something else entirely.The researchers look for patterns in the situation,not for a separate meaningful gesture.
Communication between human beings would be just dull if it were all done with words. _________（50）
A.it can be a sign of respect
B.they become more intimate
C.We assume these actions are occasional
D.Americans are careful about how and when they meet one another's eyes
E.who are engaged in the study of communication through body movement
F.they do not mean that

[单选题]The methods of communication used during the war were primitive．
A.simple
B.reliable
C.effective
D.alternative

[单选题]Body language is a powerful communication system,__________it can signal very different things.
A.but
B.so
C.for
D.then

[单选题]Which of the following is a communication game?
A.Bingo.
B.Word chain.
C.Rearranging and describing.
D.Cross-word puzzle.

[单选题]The new communication system is by no means a minute invention.
A.small
B.accidental
C.significant
D.timely

[不定项选择题]共用题干 Communication with Customers Online
Until the late 1940s,when television began finding its way into American homes,companies relied mainly on print and radio to promote their products and services. The advent（出现）of television brought about a revolution in promoting products and services.Between 1949 and 1951, advertising on television grew 960 percent.Today the Internet is once again transforming promotion .By going online,companies can communicate instantly and directly with prospective customers .Promotion on the World Wide Web includes advertising,sponsorships and sales promotions like contests and coupons.In 1996,World Wide Web advertising revenues reached $300 mulion.
Effective online marketers do not merely transfer hard-copy ads（平面广告）to cyberspace.
Successful sites blend promotional and non-promotional information,indirectly delivering the advertising messages.To encourage visits to their sites and to create and cultivate customers' loyalty,companies change information frequently and provide many opportunities for interaction.
One of the best online promotion web sites is the Ragu Web site.Here visitors can find thirty-six pasta recipes,take Italian lessons,and view an Italian film festival,but they will find no traditional ads.So subtle is the mix of product and promotion that visitors hardly know an advertising message has been delivered:SEGA of America,maker of computer games and hardware,uses its
Web site for a variety of different promotions,such as introducing new game characters to the publie and supplying Web surfers the opportunity to download games.SEGA's home page averages
250,000 visits a day.To heighten interest in the site,SEGA bought an advertising banner on
Netscape,thereby increasing site visits by 15 percent. Online participants in Quaker Oats' Gatorade promotion received a free Tshirt in exchange for answering a few questions.Quaker Oats reports that the online promotion created product loyalty and helped the company know its customers better.
Now,to target specific Internet users,an increasing number of companies are using“push”technology which automatically delivers customized（按客户要求创造的）news and other information to Users' computers when they log onto the Internet.Although organizations like Nielsen
Media Research are developing technologies to enhance audience measurement and tracking,it remains difficult to assess how many times the same person looks at an ad and who that person is.
Although online promotions can be glamorous and sophisticated,they are not perfect.For a welldesigned marketing mix,industry experts advise companies to use the Internet as a supplement to other advertising media. According to experts' opinion,online promotion should be replaced by new ways.
A.Right
B.Wrong
C.Not mentioned