[听力原文]
M: The faculty already knows that attending the seminar is a requirement for completing the programme. Why do I need to sign for it
W: It just works that way. They just want to make sure nothing is off track.
[听力原文]11-15
Nobody knows who first invented the umbrella, but it was used in very ancient times. Probably the first to use it were Chinese, in the eleventh century B. C.. We know that the umbrella was used in ancient Egypt and Babylon as a sunshade. And there was a strange thing connected with its use: it became a sign of honor. In the Far East in ancient times, the umbrella was allowed to be used only by those in high office.
In Europe, the Greeks were the first to use the umbrella as a sunshade. And the umbrella was in common use in ancient Greece. But it is believed that the first people in Europe to use the umbrella as protection against the rain were the ancient Romans.
By the eighteenth century, the umbrella was used against rain throughout most Europe. Umbrellas have not changed much in style during all this time, though they have become much lighter in weight. It wasn’t until the twentieth century that women’s umbrellas began to be made
[听力原文]11-15
Every artist knows in his heart that he is saying something to the public. Not only does he want to say it well, but he wants it to be something which has not been said before. He hopes the public will listen and understand -- he wants to teach them, and he wants them to learn from him.
What visual artists like painters want to teach is easy to make out but difficult to explain, because painters translate their experiences into shapes and colors, not words. They seem to feel that a certain selection of shapes and colors, out of the countless billion possible, is exceptionally interesting for them and worth showing to us. Without their work we should never have noticed these particular shapes and colors, or have felt the delight which they brought to the artist.
Most artists take their shapes and colors from the world of nature and from human bodies. Their choices indicate these aspects of the world are worth looking at, that they contain beauti
[听力原文]
American higher education offers degrees in many areas of study. A community college student earns an associate degree after two years of general study. The student may then continue at a college or university for another two years to earn a bachelor’s degree. An undergraduate student at a four-year school earns a bachelor’s degree. Students majoring in an area of science receive the bachelor of science, also known by the letters B. S. Arts or humanities students get the bachelor of arts degree, or B. A. Students who continue in school may earn a master’s degree after two or three more years of study. Many Americans earn master’s degrees at night or on the weekends while they are working. One example of this is the MBA, a master’s degree in business administration. Students learn to deal with all kinds of business situations. They develop skills needed by many companies. MBA programs teach about economics, finance and marketing.
A. They can get an associate degree after two years of general study.
B. They can get a bachelor’s degree after two years of general study.
C. They can get a bachelor of science degree after four years of study.
D. They can get a bachelor of arts degree after four years of study.
[听力原文]
Today school children in many countries have high rates of failing eyesight. Two methods have been proposed to prevent near-sightedness, one Western and one Chinese. The Western method was developed by Mr Bates, a British actor, in the early part of this century. He trained people to relax their eyes frequently during a period of intense reading. His methods included covering open eyes with the palms of the hands and looking at distant objects by moving the eyes from side to side instead of staring at them. Bates also encouraged school children to look frequently at a calendar on the wall of the classroom to relax their eyes. A famous British writer even wrote a book on the beneficial effects of the Bates method for his vision.
The traditional Chinese method involves pressing certain points around the eyes with the fingers. This also relaxes excessive tension in eye muscles. It is best done by doctors trained in traditional Chine
A. Press certain points around the eyes with the fingers.
B. Look at distant objects from side to side.
C. Stare at a calendar on the classroom wall.
D. Do outdoor exercises daily.
[听力原文]
In the more and more competitive service industry, it is no longer enough to promise customer satisfaction. Today, customer delight is what companies are trying to achieve in order to keep and increase market share.
It is accepted in the marketing industry that customers receiving good service will promote business. Interestingly, 80 percent of people who feel their complaints are handled fairly will stay loyal.
New challenges for customer care have come when people can obtain goods and services through telephone call centres and the Internet. For example, many companies now have to invest a lot of money in information technology and staff training in order to cope with the "phone rage"—caused by delays in answering calls, being cut off in mid-conversation or left waiting for long periods.
Recommended ways of creating customer delight include: under-promising, over-delivering (saying that a repair will be car
A. People still prefer to buy goods online.
B. Customer care becomes more demanding.
C. Customers rely on their phones to obtain services.
D. Customers often use phones to express their anger.
我来回答:
