M: Good morning, Miss. I’d like to speak to the manager.
W: I am the manager, Sir. How can I help you
M: Oh, really It’s this radio. It doesn’t work.
W: Mm... did you buy it here
M: What do you mean Of course I bought it here. Look, you switch it on and nothing happens.
W: Could I see your receipt
M: Receipt I haven’t got one.
W: Oh, you should have got a receipt when you bought it.
M: I perhaps did. I must have thrown it away.
W: Ah, well, have you got any other proof of purchase, the guarantee, for example
M: No. It must have been in the box. I threw that away, too.
W: Oh, dear. You really ought to have kept it. We need to know the exact date of purchase.
M: What I only bought it yesterday! That young man over there served me. Oh, I paid by cheque. I’ve got the cheque stub.
W: That’s all right then. Did you check the radio before you left t
A. A receipt and the cheque stub.
B. The guarantee and the receipt.
C. The radio and the box.
D. The credit card and a receipt.
M: Good morning, Miss. I’d like to speak to the manager.
W: I am the manager, Sir. How can I help you
M: Oh, really It’s this radio. It doesn’t work.
W: Mm... did you buy it here
M: What do you mean Of course I bought it here. Look, you switch it on and nothing happens.
W: Could I see your receipt
M: Receipt I haven’t got one.
W: Oh, you should have got a receipt when you bought it.
M: I perhaps did. I must have thrown it away.
W: Ah, well, have you got any other proof of purchase, the guarantee, for example
M: No. It must have been in the box. I threw that away, too.
W: Oh, dear. You really ought to have kept it. We need to know the exact date of purchase.
M: What I only bought it yesterday! That young man over there served me. Oh, I paid by cheque. I’ve got the cheque stub.
W: That’s all right then. Did you check the radio before you left t
A. Last week.
B. The day before yesterday.
C. Yesterday.
D. This morning.
M: Good morning, I’d like to speak to Mr. Jones, please. This is Tim Kunts at the Oak Street Computer Center.
W: Mr. Kunts, my husband isn’t at home. I can give you his business phone if you’d like to call him at work, though.
M: Yes, please.
W: It’s 8760-8342.
[听力原文]8-10
W: Good morning. Could I speak to Sales Manager, please
M: I’m sorry. He’s not in this morning. Who’s speaking, please
W: Sarah Jones of the Family Shopping Center. Have you got any idea when he’ll be back
M: I’m afraid he probably won’t be back until tomorrow. Can I give him a message
W: Yes, please. I’ m Sarah Jones. That’ s J-O-N-E-S. He can reach me most easily on 574430.
M: And what’s the message
W: Well, I was wondering if he could give an exhibition of your company’s washing machines in the Family Shopping Center any time next week
M: Ok, I’ll tell him as soon as he comes in tomorrow.
W: Thank you very much.
M: You are welcome.
M: Good morning. I’d like ten stamps, please.
W: That’s 50 cents a stamp.
[听力原文]
M: Good afternoon. I’d like to speak to Mr. Clark, please. This is John Smith from City Band.
W: Mr. Smith, my husband isn’t at home now. But I can give you his business phone.
[听力原文]
M: Good morning, Miss. I’d like to speak to the manager.
W: I am the manager, Sir. How can I help you
M: Oh, really It’s this radio. It doesn’t work.
W: Mm... did you buy it here
M: What do you mean Of course I bought it here. Look, you switch it on and nothing happens.
W: Could I see your receipt
M: Receipt I haven’t got one.
W: Oh, you should have got a receipt when you bought it.
M: I perhaps did. I must have thrown it away.
W: Ah, well, have you got any other proof of purchase, the guarantee, for example
M: No. It must have been in the box. I threw that away, too.
W: Oh, dear. You really ought to have kept it. We need to know the exact date of purchase.
M: What I only bought it yesterday! That young man over there served me. Oh, I paid by cheque. I’ve got the cheque stub.
W: That’s all right then. Did you check the radio be
A. A receipt and the cheque stub.
B. The guarantee and the receipt.
C. The radio and the box.
D. The credit card and a receipt.
M: Good morning. I would like to borrow some novels in English. What kind of books would you recommend
W: It might be a good idea to read some easy articles first. You will enjoy them more and be able to read fast.
M: That’s a good idea. Thank you for your advice.
[听力原文]
M: The Golden Lion sounds like a good place to eat in.
W: OK. Let’s go there. I hear they have good service.
M: I don’t like our son at all. I like our daughter very much.
W: He is handsome and he is so bright that he is the best one in his class. Why don’t you like him
M: Because he will not treat us well when we are too old to do anything.
W: How do you know that
M: I have learned that from what you and I did.
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