[填空题]Conflict resolution is an extremely important communication experience;here are a tew suggestions tor preparing for resolving conflict.
Try to fight in (36) . When you air your conflicts in front of others,you create a variety of other problems. You may feel you have to save face and therefore use (37) to win the argument rather than to resolve the conflict. You may become so (38) by the image that others will have of you that you forget you have a relationship problem to resolve. Also, you run the risk of (39) your partner in front of others, which may create resentment and (40) .
Be sure you’re each ready to fight~ Although conflicts (41) at the most inopportune times, you can choose the time to resolve them. (42) your partner when she or he comes home after a hard day of work may not be the right time. Make sure you’re both (43) free and ready. Know what you’re fighting about. (4

Electronic mail has become an extremely important and popular means of communication.
The convenience and efficiency of electronic mail are threatened by the extremely rapid growth in the volume of unsolicited commercial electronic mail. Unsolicited commercial electronic mail is currently estimated to account for over half of all electronic mail traffic, up from an estimated 7 percent in 2001, and the volume continues to rise. Most of these messages are fraudulent or deceptive in one or more respects.
The receipt of unsolicited commercial electronic mail may result in costs to recipients who cannot refuse to accept such mail and who incur costs for the storage of such mail, or for the time spent accessing, reviewing, and discarding such mail, or for both. The receipt of a large number of unwanted messages also decreases the convenience of electronic mail and creates a risk that wanted electronic mail messages, both commercial and noncommercial, will be lost, overl
A. It costs money to receive them.
B. It’s free to store them.
C. It takes time to access them.
D. It takes time to throw them away.