[单项选择]

M: Good morning, Madam. What can I do for you
W: Good morning. How much should I pay for these books to be sent to New York
M: Hm, 20 dollars. Anything else
W: Yes, a two-dollar stamp, please.
M: That will be 22 dollars all together.
W: Here’s 25.
M: Thank you. And here’s the change
W: Thank you.
M: You’re welcome.

Where are they most possibly（　）.
A. At the post office.
B. At a bookstore.
C. At the bank.

[单项选择]

W: Good morning.
M: Good morning. What can I do for you
W: I’d like a ticket to Pittsburgh, please.
M: Round trip
W: No. One way.
M: Okay. That’ll be twenty-two dollars.
W: Twenty-two Last time ! took this bus it was only twenty.
M: I know. The rates went up this month.
W: Just like everything else.
M: Yeah.

Where does the dialogue take place（　）.
A. At the ticket office.
B. In Pittsburgh.
C. At the airport.

[单项选择]

M: Good morning, Madam. What can I do for you
W: Good morning. How much should I pay for these books to be sent to New York
M: Hm, 20 dollars. Anything else
W: Yes, a two-dollar stamp, please.
M: That will be 22 dollars all together.
W: Here’s 25.
M: Thank you. And here’s the change.
W: Thank you.
M: You’re welcome.

Where are they most possibly（　）.
A. At the post office.
B. At a bookstore.
C. At the bank.

[填空题]What can you do if you want to seek their help
You can call or send a(n) _____________________ first.

[单项选择]What can you do if you are not satisfied with its service
A. D．You can do nothing to them in US

[单项选择]What can you do if you are not able to finish your food in an American restaurant [A] You can ask the waiter or waitress to carry the rest to your house. [B] You can throw it away before you leave the restaurant. [C] You can ask for a "doggie bag" for tile extra food and take it back home.

[填空题]What can you do if you are not sure about the postage
Ask（）.

[单项选择]

W: Good morning, sir. What can I help you
M: I wonder if you could tell me some information about active holidays.
W: Active holidays, sir Can you tell me exactly what you mean, please
M: Well, you see, when I go on holiday, I like to take plenty of exercise. I don’t like staying around and doing nothing. I get enough of that in my office. What I mean to say is I’m the sort of men who enjoy swimming, water skiing, that sort of thing. I like anything to do with water and I don’t mind roughing it. I’ve always been used to looking after myself. When I was in the army, I used to get up at five every morning just to see the sunrise.
W: Yes, sir, very interesting. Urn... active holidays, let me see. Oh, yes, what about skin diving, sir We can offer you a fortnight off the coast of Cornwall, all--including one week skin diving and one week shark-fishing with the local fishermen. It’s a very good bargain.
M: Shark-
A. Sitting around.
B. With joys of social activities.
C. Doing nothing.
D. Holiday with a lot of exercise.

[单项选择]A. What can I do for you B. You can do whatever you like.
C. Oh, yes, please. D. I see. What kind of account, please

[填空题]What can you also do if you want to know more about it
You can get information from its _____________________.