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发布时间:2023-12-09 20:14:57

[多项选择]Staff Management: the importance of encouraging staff to make suggestions for improvements

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[单项选择]The management and staff are happy to welcome you and will do all they can to make your stay an enjoyable one.
Our overnight charge includes a continental type breakfast.
Breakfast: 7:30~9:30 a.m. Lunch: 12:00~2:00 p.m.
Afternoon tea: 4:00~5:30 p.m. Dinner: 7:00~9:15 p.m.
Meals can be served in room at a small extra charge. We regret that meals can not be served outside these times. Light refreshments including tea, coffee, cakes and sandwiches, can be served in room between 10:00 a.m. and 11:00 p.m. except during the meal times listed above. Cold drink are given in the room refrigerator.
ROOM CLEANING
Please had the proper sign on your door handle if you do not wish to be interrupted. It will be easier for the maids if you can leave the room for a while at any time between 9:00 a.m. and 4:00 p.m.
VALUABLES
We are not responsible for the loss of money, jewelry, or other valuables unless the
A. Light refreshments can be found in the room refrigerator.
B. Guests are requested to turn down their radios ad televisions after 11:00.
C. Your baggage can be kept by the hall porter.
D. The sign that can be hung on the door handle shows that the room needs cleaning.
[单项选择]

The management and staff axe happy to welcome you and will do all they can to make your stay an enjoyable one.
Our overnight charge includes a continental type breakfast.
Breakfast: 7:30~9:30 a. m.
Lunch: 12:00~2:00 p.m.
Afternoon tea: 4:00~5:30 p.m.
Dinner: 7:00~9:15 p.m.
Meals can be served in rooms at a small extra charge. We regret that meals can not be served outside these times. Light refreshments including tea, coffee, cakes and sandwiches, can be served in room between 10:00 a.m. and 11:00 p.m. except during the meal times listed above. Cold drink are given in the room refrigerator.
ROOM CLEANING
Please had the proper sign on your door handle if you do not wish to be interrupted. It will be easier for the maids if you can leave the room for a while at any time between 9:00 a.m. and 4:00 p.m.
VALUABLES
We are not responsible for the loss of money, jewelry, or other valuables unles
A. Light refreshments can be found in the room refrigerator.
B. Guests are requested to turn down their radios ad televisions after 11:00.
C. Your baggage can be kept by the hall porter.
D. The sign that can be hung on the door handle shows that the room needs cleaning.

[简答题]{{B}}Staff Management: the importance of encouraging staff to make suggestions for improvements{{/B}}
[单项选择]{{B}}E{{/B}}
The management and staff (全体职员) are happy to welcome you and will do all they can to make your stay an enjoyable one.
MEAL TIMES
Our overnight (一夜) charge includes a continental-type break- fast.
Breakfast: 7:30—9:30 a. m.
Lunch: 12:00—2:00 p. m.
Afternoon tea: 4:00—5:30 p.m.
Dinner: 7:00—9:15 p.m,
Meals can be served in rooms at a small extra charge. We regret that meals can not be served outside these time.
Light refreshments (茶点) including tea, coffee, biscuits and sandwiches, can be served in rooms between 10:00a. m. and 11:00 p.m. except during the meal times listed above. Cold drinks are available in the room refrigerator.
ROOM CLEANING
Please hand the appropriate (适当的) sign on your door handle if you do not wish to be disturbed. It will be easier for the maids if you c
A. in the dining-room from 7:30 a.m. to 9:15 p. m.
B. in the dining-room at 6:00 p. m.
C. outside the room at 3:00 p. m.
D. in rooms at 9:00 p.m.
[多项选择]Motivation: the importance of motivating staff at all levels of a company
[多项选择]Financial Management: the importance of maintaining financial control across all departments
[多项选择]Personnel Management: the importance of monitoring stress levels among staff in a company
[单项选择]The management encourages all staff to place any complaints, suggestions, or questions in the box () in the lunch room.
A. provided
B. provision
C. providing
D. provide
[简答题]· Time Management: the importance of punctuality in all aspects of work,
· Recruitment: how to ensure that job ads attract appropriate applicants.
· Customer Relations: how to set up an effective customer services system.


[多项选择]Management: the importance of a clearly defined management structure in a business organization

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