[单项选择]
Negotiating Skills Can Be Learned
Managers negotiate continuously, with superiors, subordinates, peers and clients. Researchers and practitioners have observed that former organizational structures and behaviors are now giving way to new organizational models in which authority, commands and control along with fixed roles play a lesser, or at least a less definite, role. The crucial role of negotiation, meanwhile, is gaining prominence.
Globalization, market deregulation, and technological changes, along with increasing interdependence and market complexity, have contributed to increasing the instances when conscious negotiation is preferable to other forms of interaction. Coupled with the increase in the use of negotiation have been advances in the theory of negotiation and the fast growth in the number of publications on the subject.
Gilles Gauthier, full professor at the Institut d’economie appliquee (IEA) at the Hautes etude
A. Former organizational structures and behaviors have been totally replaced.
B. Authority, commands and control are still occupying a definite role.
C. Negotiation starts to appear as a new organizational behavior.
D. The crucial role of negotiation is more and more important.