更多"From: Wendy ThackerayTo: Customer S"的相关试题:
[单项选择]From: Wendy Thackeray
To: Customer Service Department, One Star Telecom
Subject: My May phone statement
Customer Service:
I signed up for a cell phone plan with One Star this past March. According to the contract I signed, I was to be charged a base fee of $59 per month for unlimited Internet use and up to 600 minutes of call time. Anything over 600 minutes would be billed at a rate of 20 cents per minute. I chose this plan because I knew I would never surpass the regular minutes. However, in my May phone statement, it clearly shows that I only logged 479 minutes of call time during the month. Yet, the total in the "amount owed" column, before taxes, is listed as $69. Can you explain this discrepancy
I have heard horror stories from friends who receive service from other phone companies about sudden and unannounced rate hikes. I chose One Star specifically because I was led to believe this would never happen. I hope I wasn’t mistaken in that assumption.
- Wendy
A. To complain about a defective phone
B. To request a review of information
C. To ask for an account to be modified
D. To terminate a phone contract
[单项选择]
What Customer Service
The email from the airline arrived at 3: 23 a. m. and advised that "a cancellation has affected the following flights," and then specified my Chicago O’Hare-to-LaGuardia flight, scheduled to depart a little less than five hours later. Irritation aside, my reaction was largely bafflement—how exactly had a cancellation "affected" my flight And how dare a cancellation do that, anyway Didn’t it realize I had to get back to Manhattan for work—not to mention a battery of New Year’s Eve parties
Fhe notification from United Airlines was a fantastic thing in the tradition of the "mistakes were made" rhetorical excuse. In this era of chaos, passive aggression, and euphemistic (委婉的) responsibility-avoiding, it is no big surprise that an airline would seek to distance itself from the transportation mass caused by the Christmas-weekend storm that dumped up to two feet of snow on New York and other East Coast communities, led
A. It would be greatly surprised and perplexed.
B. It would apologize to its vast angry passengers.
C. It would try to keep itself away from the mass.
D. It would frankly acknowledge its responsibility.
[单项选择]A client being evaluated in the emergency department complains of chest pain that radiates to his neck, shoulders, back, and arms, which decreases when he sits up and leans forward. Based on this assessment, the nurse suspects that he has（）
A. developed another myocardial infarction (MI).
B. endocarditis.
C. pericarditis.
D. myocarditis.
[填空题]
Memo
To: All employees of the Personnel Department
From: Cloye, secretary of the Personnel Department
Subject: Farewell Party for Miss Banbe
Date: Nov. 12, 2009
Our colleague Miss Banbe is going to go abroad next month. His leaving is really a pity to us all as she is such an amiable woman who is always ready to help others, such an honest woman who has won trust and respect from around her, and such a humorous woman who can often add pleasure to our work. We have decided to hold a farewell party for her.
We are going to use the assembly room of our department for the party. I have organized several programs for entertainment, but they are not enough: So if anyone is willing to give performances, please let me know as soon as possible. Besides, our general manager and manager will be present, too.
All the colleagues of the Personnel Departme
[多项选择]Now you are an associate professor in the Department of History in the Central University for Nationalities. In addition to research work, you also offer courses in ethnology and sociology. And recently you have finished a book on the history of the Jews in China, Which is to be published by the New World Press in the coming year. And you want to obtain a one year grant to do some research Work in a department. Write a letter to them. And your name is Luo Liguo. About 100 words.
