[单项选择]When will the lecture begin？（）
A. At 1:40.
B. At 1:50.
C. At 2:00.
D. At 3:50.

[单项选择]

M：Will the lecture begin at 1：40 or 2：00 o’clock
W：No, it begins at 1：30 and ends at 3：00 o’clock．

When will the lecture start （）
A. At 1：30．
B. At 1：40．
C. At 2：00．
D. At 3：00．

[填空题]Lecture Notes
When doing business over the telephone，you have to pay special a~ention to the listening and speaking skills．
Tip 1．Raise your(16)______and smile as you speak；
Reason：You don’t have the advantage of talking with them in person．
Effect：Giving your voice a(17)______& making you sound cheerful．
Although the customers cannot see your smile，they can feel the(18)______through your voice．
Tip 2．Remember and use the customers’names；
Reason：People love their names and love to hear their names．
Effect:Making the service more(19)______and(20)______．
Dos：Listen closely to catch the name/make a(21)______/write it down．
Don’ts：Only be concerned about impressing them or how to(22)______to them

[填空题]When was this lecture given

[单项选择]When does school begin
A. At 7:30.
B. At 7:00.
C. At 6:45.
D. At 7:15.

[单项选择]When did the class begin
A. At 9:30.
B. At 9:00.
C. At 8:30.

[单项选择]
When will the snowstorm begin
A. (A) Wednesday evening.
B. (B) Friday evening.
C. (C) Saturday morning.
D. (D) Saturday afternoon.

[单项选择]When will the meeting begin
A. At 1:30 p.m..
B. At 2:00 p.m..
C. At 2:30 p. m..