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{{B}}Principles of Governing
Persuasion{{/B}} If leadership consists of getting things done through others, then persuasion is one of the leader’s essential tools. Many executives have assumed that this tool is beyond their grasp, available only to the charismatic (有魅力的) and the eloquent. Over the past several decades, though, experimental psychologists have learned which methods reliably lead people to concede, comply, or change. Their research shows that persuasion is governed by several principles that can be taught and applied. The first principle is that people are more likely to follow someone who is similar to them than someone who is not. Wise managers, then, ask peers to help make their cases. Second, people are more willing to cooperate with those who are not only like them but who like them, as well. S [单项选择] Leadership
Leadership is the heart of the managerial process, because it involves initiating action. Other terms identifying the same idea are directing, executing, supervising, ordering, and guiding. Whatever term is used, the idea is to (21) into effect the decisions, plans, and programs that have previously been worked (22) for achieving the goals of the group. Leadership concerns the overall (23) in which a manager influences the actions of subordinates. First, it includes the (24) of orders that are clear, comprehensive, and within the capabilities of subordinates to accomplish. Second, it implies a continual training activity in which subordinates are given instructions to enable them to (25) the particular assignment in the existing situation. Third, it necessarily involves the motivation of workers to try to (26) the expectations of the manager. Fourth, it consists of maintaining discipline A. reach B. finalise C. terminate D. complete 我来回答: 提交
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