Another cultural aspect of nonverbal communication is one that you might not think about: space. Every person understands himself to have a sort of invisible shield surrounding his physical body. When someone comes too close, he feels uncomfortable. When he bumps onto someone, he feels obligated to apologize. But the size of a person’s "comfort zone" depends on his cultural ethnic origin For example, in casual conversation, many Americans stand about four feet apart. In other words, they like to keep each other "at arms length", people in Latin or Arab cultures, in contrast, stand very close to each other, and touch each other often. If someone from one of those cultures stands too close to an American while in conversation, the American may feel uncomfortable and back away.
When Americans are talking, they expect others to respond to what they are saying. To Americans, polite conversationalists empathize by displaying expressions of exci
A. maintain direct eye contact
B. hide emotions with a deadpan expression
C. display excitement or disgust, shock or sadness
D. raise their eyebrows, nod and smile politely
Another cultural aspect of nonverbal communication is one that you might not think about: space. Every person understands himself to have a sort of invisible shield surrounding his physical body. When someone comes too close, he feels uncomfortable. When he bumps onto someone, he feels obligated to apologize. But the size of a person’s "comfort zone" depends on his cultural ethnic origin For example, in casual conversation, many Americans stand about four feet apart. In other words, they like to keep each other "at arms length", people in Latin or Arab cultures, in contrast, stand very close to each other, and touch each other often. If someone from one of those cultures stands too close to an American while in conversation, the American may feel uncomfortable and back away.
When Americans are talking, they expect others to respond to what they are saying. To Americans, polite conversationalists empathize by displaying expressions of exci
A. origin
B. culture
C. custom
D. nationality
Passage Two
Eye contact is a nonverbal technique that helps the speaker "sell" his or her ideas to an audience. Besides its persuasive powers, eye contact helps hold listeners’ interest. A successful speaker must maintain eye contact with an audience. To have good rapport (关系) with listeners, a speaker should maintain direct eye contact for at least 75 percent of the time. Some speakers focus exclusively on their notes. Others gaze over the heads of their listeners. Both are likely to lose audience interest and esteem. People who maintain eye contact while speaking, whether from a podium (演讲台) or from across the table are "regarded not only as exceptionally well-disposed by their target but also as more believable and earnest."
To show the potency of eye contact in daily life, we have only to consider how passersby behave when their glances happen to meet on the street. At one extreme are those people who feel obliged to smile when
A. the importance of eye contact
B. the potency of nonverbal techniques
C. successful speech delivery
D. an effective way to gain visual feedbacks
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