第4题: [单项选择]The citizens didn't feel safe at all after several families had their house ______ sat night and a lot of things stolen. A. broken in B. broken into C. to be broken into D. break in 参考答案:A 答案解析:[解析] broken in意为“强行进入”。故选A。
第8题: [单项选择]由于银行的某些监管规定，导致客户的某些要求无法满足。面对这种情况，银行个人理财业务人员应当( )。 A. 耐心说明情况，取得客户的理解和谅解 B. 向上级汇报，由上级设法解决 C. 尽全力满足 D. 直接拒绝 参考答案:A 答案解析:“礼貌服务”要求银行业从业人员对客户提出的合理要求应尽量满足，对暂时无法满足或明显不合理的要求，应当耐心说明情况，取得客户的理解和谅解。
第9题: [单项选择]What did they decide to do last night A. It wouldn’t start. B. It was stolen. C. There was no gas. 参考答案:A 答案解析:[精解] 听力情景理解题。该短文中的"John’s car stopped a couple of times on the way"，意思是约翰的汽车在路上停了好几次。这是解题的关键。[A]选项是汽
A. their prices are higher B. people cannot telephone them C. their staff may take less trouble to satisfy customers D. one has to queue up to pay in them 参考答案:C 答案解析:逻辑推理题。第四段叙述乡村小店店员愿为顾客提供多种方便，即暗含城市商店却无此优点。
第28题: [单项选择]患者男，76岁，上下颌牙列缺失，腭穹窿较低，上下颌牙槽嵴吸收严重，下颌严重前突，拟行全口义齿修复。在正常情况下，全口义齿前牙应该排成轻度的覆盖关系，是指（） A. 上前牙切缘突出与下前牙切缘的水平距离为1～2mm B. 上前牙切缘突出与下前牙切缘的水平距离为2.1～2.5mm C. 上前牙切缘突出与下前牙切缘的水平距离为2.6～3mm D. 上前牙切缘突出与下前牙切缘的水平距离为3.6～4mm E. 以上全不对 参考答案:A
