[多项选择]离行式自助设备集中维护业务范围包括() A. 对自助设备的钞箱状态、交易情况、运行状态进行监控。 B. 对自助设备清机加钞及简单故障处理;更换自助设备的客户凭条、流水纸带、打印色带。 C. 根据监控及客户反映的吞卡情况,处理自助设备吞卡、返卡。 D. 处理自助设备业务差错(包括跨行交易)的错账,以及错账引起的投诉。 E. 自助设备定期巡检。
第25题: [单项选择]{{B}}Questions 11 to 18 are based on the conversation you have just heard.{{/B}} A. Three years ago. B. This year. C. Last year. D. In December. 参考答案:B 答案解析:[听力原文]
M: You’ve been here three years. Have you had much of a chance to travel
W: Not much. Last