第2题: [单项选择]Nurse: _____. Can I help you Caller: Hello. My Wife is Dr. Tutiler’’s patient, and she is not feeling well this morning. A. Dr. Tutiler’s office. B. This is Mary. C. Welcome to Dr. Tutiler’s office. D. Thank you for calling. 参考答案:A 答案解析:接工作电话时,首先要说明自己所在部门,而不是自己的姓名。C在正式场合迎接客人时使用,D在电话结束前使用。