[多项选择]你到书店买书，对书店导购员的服务态度不满意；你写信给书店经理投诉。

参考答案:
A Letter of Complaint
A0th January, B00G
Dear Sir or Madam,
My name is Wang Tao, a regular customer of your bookstore. I’m writing you the letter about the service I received at your store.
Last Sunday, I went to your store for a book for the CET-D, which was urgently needed. I needed your shop-assistants’ help to find the book. But I found that they were chatting together happily. I asked them to help me, but the only reply I got was "Over there!", and then the conversation was on. I searched for a long time, failing to find what I wanted, which made me very disappointed and unhappy.
As you know, there are more and more bookstores in the city and the customers have more choices when deciding where to buy the books they want, so better service can give the stores an advantage to attract more customers. If the problem of service at your bookstore could not be solved, you would lose more and more customers. Thank you for your time and attention.
Sincerely yours,
Wang Tao

答案解析:该题目属于“应用型”作文。针对应用类作文，考生应特别注意书信的格式并根据提供的信息，完成信件的写作。投诉信通常由以下三部分组成：
1．表明自己的身份和写信的目的；
2．说明