第1题:
[判断题]因扰乱铁路站车运输秩序且危及铁路安全、造成严重社会不良影响，已构成失信行为。（ ）A.正确
B.错误
参考答案:A
第2题:
[单选题]对于超过（）°的转角塔、垂直档距较大、相邻档高差大的直线塔，要合理设置双放线滑车。A.15
B.20
C.25
D.30
参考答案:D
第3题:
[单选题]下列措施除哪项外均对防止复发有意义()A.防止便秘
B.防止肺部感染
C.防止排尿困难
D.半卧位
E.平卧位
参考答案:D
第4题: [单项选择]
可用于抗晕动病和抗震颤麻痹的药物是（）A. 山莨菪碱
B. 东莨菪碱
C. 甲溴阿托品
D. 溴丙胺太林（普鲁本辛）
E. 贝那替秦（胃复康）
参考答案:B
答案解析:东莨菪碱主要用于麻醉前给药，尚可用于晕动病的治疗，对帕金森病也有一定疗效。山莨菪碱主要用于感染性休克，也用于内脏平滑肌绞痛；C、D、E选项均为合成解痉药。
第5题: [单项选择]
不能判断患牙是位于上颌还是下颌时采用的辅助诊断手段为A. 咬诊
B. 染色法
C. 透照法
D. 选择性麻醉
E. 视诊
参考答案:D
第6题:
[多选题]对属于上级纪检监察机关受理的检举控告,( )。A.不得瞒报、漏报、迟报
B.不得扩大知情范围
C.不得复制、摘抄反映上级纪检监察机关受理范围的内容
D.不得将有关信息录入信访管理系统
参考答案:ABCD
第7题:
[简答题]‡1231012214参考答案:1,141,611,416
第8题: [单项选择]
根据《票据法》的规定，关于支票的说法正确的是（）。A. 支票的收款人可由出票人授权补记
B. 支票不可以背书转让
C. 支票的提示付款期限为出票日起1个月
D. 持票人提示付款时，支票的出票人账户金额不足的，银行应先向持票人支付票款
参考答案:A
答案解析:本题考核支票的基本规定。支票可以背书转让，因此选项B不正确；支票的提示付款期限应该为出票日起10日，因此选项C不正确；支票的出票人账户金额不足的，应该按照签发空头支票处理，银行不垫款，因此选项D不正确
第9题:
[多选题]CPC 卡内计费信息异常包括：( )。A.卡内计费金额小于全网入出口可达路径最小费额
B.卡内计费金额大于全网入出口可达路径最小费额 1.5 倍
C.卡内通行各省的最后一个门架非省界门架
D.省界门架路径拟合标识异常
参考答案:ABCD
第10题:
[单选题]无缝线路运营中的长轨条（）,说明锁定轨温增加了。A. 伸长了
B. 缩短了
C. 爬行了
D. 位移了
参考答案:A
第11题: [单项选择]
关于休克患者的护理，以下不正确的是（ ）A. 常规给氧
B. 建立通畅的静脉通道
C. 观察生命体征
D. 记录出入量
E. 常规给予血管收缩剂
参考答案:E
第12题: [填空题]
DAF280系列电梯曳引机抱闸的驱动电压大小为（）；维持电压为（）参考答案:180VDC（180－200之间为正确）；90VDC（85－100之间为正确）
第13题: [单项选择]
在控制项目目标的措施中，最重要的措施是( )。A. 管理措施
B. 组织措施
C. 技术措施
D. 经济措施
参考答案:B
第14题: [判断题]
在常见的其他形式的HAZOP分析方法中，只有异常情况的HAZOP分析表方法的优点是分析时间和表格长度大大缩短。（）
参考答案:对
第15题: [填空题]
面向对象技术的复杂对象构造能力突破了关系模型的第（）范式的限制。参考答案:一
答案解析:
面向对象技术的复杂对象构造能力使得对于客观世界的模拟能力强，方式自然，突破了关系模型二 维表的限制，特别是第一范式要求每一个属性都是不可分的基本数据项。
第16题: [多项选择]
该企业准予在税前列支的捐赠支出为( )。A. 0
B. 6万元
C. 6.3万元
D. 7.05万元
参考答案:C
第17题: [单项选择]
主动脉弓离断时的主要血流动力学改变是（）。A. 房、室水平出现分流
B. 动脉、室水平出现分流
C. 冠状动脉、肺动脉分流
D. 房水平分流
E. 腔静脉、肺静脉分流
参考答案:B
答案解析:主动脉的近端与远端之间无血液直接连通，降主动脉的血液通过动脉导管由肺动脉供给，均伴有室间隔缺损，因此主动脉弓离断时，动脉、室水平均出现分流。
第18题: [单项选择]
以下哪一个是与T细胞无关的缺陷性疾病( )A. 共济失调及毛细血管扩张症
B. 腺苷脱氨酶(AD缺陷
C. 嘌呤核苷酸磷酸酶(DN缺陷
D. 慢性肉芽肿病(CG
E. 重症联合免疫缺陷综合征
参考答案:D
第19题:
[单选题]现场作业时危及营销现场作业安全，且不能采取相应（ ）的交叉跨越、平行或同杆（塔）架设线路
A.技术措施
B.保护措施
C.安保措施
D.安全措施
参考答案:D
7.安全技术措施
第20题: [单项选择]
上皮异常增生的病理改变不包括（）。A. 基地细胞极性消失
B. 上皮层次紊乱
C. 细胞多形性
D. 细胞粘着力增加
E. 基底细胞极性改变
参考答案:D
第21题:
[多选题]下列关于心理护理的描述,正确的是:( )A.心理护理贯穿于护理的全过程
B.心理护理是通过护士的理论和技术来达到影响病人的生理、社会等各方面的目的
C.心理护理需要护士掌握心理学理论和技术
D.护士通过心理护理,积极地改变病人的心理状态
E.病人在手术前后、新入院等特殊情况下才需要护士的心理护理
参考答案:ACD
第22题:
[多选题]报检人在向检验检疫机构办妥了报检手续后领取了检验检疫证单后，凡有下列（ ）情况的应重新报检。
A.超过检验检疫有效期限的
B.要求变更输入国家或地区，并有不同检验检疫要求的
C.改换包装或重新拼装的
D.已撤消报检的
参考答案:ABCD
第23题:
[多选题]下列关于空气呼吸器的表述中,正确的是( )。A.供气阀上的红色旋钮是应急冲泄阀。
B.当供气阀意外发生故障时,通过手动旋钮,按应急冲泄阀上指示的方向转动二分之一圈,可以提供每分钟至少225L的恒定空气流量,允许空气直接流入面罩;
C.关闭空气呼吸器瓶阀后,可以通过冲泄阀旋钮来排放系统管路中的剩余空气。
D.减压器总成是将气瓶内高压气体减压后,输出0.7MPa的中压气体,经中压导气管送至供气阀供人体呼吸的装置。
E.空气呼吸器至少每年由授权的人员对呼吸器进行一次目检和性能测试。
参考答案:ABCDE
第24题:
[单选题] 为了防止影响安全疏散、消防车正常通行及灭火救援操作，既有建筑在进行扩建、改建施工时，施工现场外脚手架搭设长度不应超过该建筑物外立面周长的（ ）。
A. 1/2
B. 1/3
C. 1/4
D. 1/5
参考答案:A
第25题:
[判断题]禁止使用绳索或拉线上下杆塔，不得顺杆或单根构件下滑或上爬。（ ）A.正确
B.错误
参考答案:A
第26题: [单项选择]
下列哪种骨折易发生桡神经损伤？
A. 肱骨颈骨折
B. 肱骨外科颈骨折
C. 肱骨中下1/3骨折
D. 肱骨髁上骨折
E. 肱骨髁间骨折
参考答案:C
第27题:
[多选题]临近带电部分作业时，作业人员的正常活动范围与带电设备的安全距离描述正确的有（）。A.35kV：1.00m
B.110kV：1.50m
C.220kV：2.5m
D.500kV：5.00m
参考答案:ABD
第28题:
[单选题] 机械设备控制钻井液固相含量是将钻井液中的无用固相按( )不同而分离出来。AA.。A、密度、粒径
B. B、密度、种类
C. C、体积、种类
D.D、密度、用途
参考答案:A
第29题:
[单选题]电源部分为双电源（ ）备份并联输出。A.A、热
B.B、冷
C.C、无
D.D、手动
参考答案:A
第30题: [单项选择]
常温下，当蒸气压大于体系压力时，该物质是（）。A. 气态
B. 液态
C. 共沸物
D. 固态
参考答案:A
第31题:
[多选题]带电水冲洗时，出现以下（）情况时，一般不可冲洗。A.有零值绝缘子
B.有低值绝缘子
C.瓷质有裂纹
D.正常绝缘子
参考答案:ABC
第32题:
[判断题]敞、平车装载的易燃普通货物与牵引的电力动机车之间最少应隔离2辆。 ( )
A.正确
B.错误
参考答案:A
第33题:
[单选题]要道还道时，夜间“八道”手信号的显示方式为（）。A.白色灯光作圆形转动
B.白色灯光作圆形转动后，再左右摇动
C.白色灯光作圆形转动后，左右摇动，然后再从左下方向右上方高举
D.白色灯光作圆形转动后，再上下摇动
参考答案:D
第34题:
[单选题]接触网作业车在运用过程中，制动缸活塞行程会随着闸瓦的磨损发生变化，司机需定期对( )进行调整。(1分)
A.制动缸活塞行程
B.制动主管压力
C.制动缸压力
参考答案:A
第35题: [单项选择]
关于哺乳期合理用药的原则叙述不正确的是（）A. 哺乳期妇女用药已选择正确的用药方式
B. 如果不得不需要治疗用药时，应该选用乳汁排出少，相对比较安全的药物
C. 服药时间应该在哺乳后30分钟至下一次哺乳前3～4小时
D. 最安全的办法是服药期间暂时不哺乳或少哺乳
E. 哺乳期间使用外用药物是安全的
参考答案:E
第36题:
[判断题]运动副包括低副、高副。A.正确
B.错误
参考答案:A
第37题: [单项选择]
急性腹膜炎所致呕吐属于（）A. 神经性呕吐
B. 反射性呕吐
C. 中枢性呕吐
D. 胃肠源性呕吐
E. 周围性呕吐
参考答案:B
第38题: [简答题]Task Sheet：
A：Time Management：the impotance of prioritizing tasks of work
B：Recruitment：how to select competent applicants
C://Customer Relations：how to deal with customer complaints effectively
参考答案:A：Time Management：the importance of prioritizing tasks of worksuggested ideas：
·One Important aspect of time management is to know how to prioritize tasks of work．There are always all kinds of tasks to be fulfilled at work．One often feels that there is not enough time to complete aIlthese tasks and thus feels stressed．However，if one is good at managing time．One can al-ways find time to complete all the tasks。 What is impo~ant in time management is to p rioritize the tasks one has to finish and allocate one’s time in accordance with the priorities．Some of these tasks are urgent tasks and need to be fulfilled as soon as possible whereas other tasks are not uraent and can be postponed for a while．
· For example．suppose you work as the assistant to the general manager of your company．The general manager has given you several tasks for the day：to draft a letter in answer to the chairman’s inquiry letter about the investment agreement to be signed tomorrow：to send an email to all the staff for a staff meeting to be held next week；to arrange a dinner with an important client for the coming weekend；in addition，you have all the routine work to do：to answer telephone calls：to take telephone messages for the general manager；to dictate all his instructions and pass on the instructions to all department managers．It seems that the first priority for today’s work is to do all the routine work as they cannot be postponed．Then you need to squeeze in the other assigned tasks in the following order：to fast read the chairman’s letter and the investment agreement in Order to draft the letter in answer；to call the client to find out what time of the week．end is convenient and then call a good restaurant to reserve a room for the dinner；to find out from the HR manager the venue and time for the staff meeting and then send the email on behalf of the general manager to request everyone to be present at the scheduled meeting．If there is not enough time for you to complete all these tasks in addition to your routine work．Then perhaps you can draft and send the email early next morning when you come to the office．
B：Recruitment：how to select competent applicants
Suggested Ideas：
· First．it is important to decide on the requirements for applicants，because only when the requlrements are set，can the recruitment panel judge whether an applicant is competent or not.To set the reauirements for a certain job，it is important to decide on the responsibilities for the job.For example，if the job is that of a receptionist，then，its responsibilities would probably include：to answer telephone calIs with good telephone manners，to take telephone messages in both Chinese and English．to receive visitors in a professional way，to be able to communicate with English speaking caIIers．visitors，clients，to respond to emails sent by visitors and clients，etc．Then the requtrements for such a iob could be set as：having a certificate for basic computer skills，a certificate showing level of English proficiency，etc.
· Secondlv，it is important to prepare a job advertisement describing the responsibilities and requirements and have the advertisement publicized so as to invite applications.
· Thirdlv，when all the applications are submitted，it is important to screen the CVs of job applicants and shortlist the applicants for going through further recruitment procedures such as sitting in a standardized test and being interviewed．
· Next．it is important to give those applicants whose CVs seem to meet the requirements a standard-ized test to find out if they do meet the requirements．
· FinaIIV．it is important to interview those who have passed the test and make the final decision who is the most competent applicant for the job．
C://Customer Relations：how to deal with customer complaints effectively
Suggested Ideas：
· First．it is important to make the staff realize and accept the concept that customers are the God and they are always right．
· Secondly，it is important to provide the staff with necessary training to teach them how to deal with customer complaints effectively．This training program may include training in the following aspects：how to respond to customer complaints politely；how to listen to customer complaints patiently with-out showing any impatience；how to interact with complaining customers in a professional way；how to make them feel that their complaints have been received with appreciation and will be dealt with in their favor；how to make use of the internal system to deal with customer complaints effectively.
· Thirdly．it is important to set up an internal system for dealing with customer complaints effectivelY.
This system may include the following：
——having a customer hot line especially for receiving customer complaints.
——havina a section on the company website for customers to post their complaints.
——assigning a special team whose main responsibility is to deal with customer complainls received through the hot line or emails or letters and faxes．
——havina a requirement that all customer complaints must be responded to within 3 days．
——keeping a record of all customer complaints and how these complaints have been dealt with and by whom．
——writjng an annual report to summarize what kinds of complaints have been made by customers，how they have been dealt with．what is the most effective way for dealing with customer complaints．who has/have done a good job in dealing with customer complaints effectively，how to improve work in this respect．
