第19题: [单项选择]管理的基本职能对于不同层次的管理,其重要性也不同。对于企业内的上层管理部门,______是最主要的职能。 A. 组织 B. 领导 C. 协调 D. 规划 参考答案:D 答案解析:[分析] 管理的基本职能是:计划(规划)、组织、领导、控制、激励、协调和通信。这些管理职能对于不同层次的管理,其重要性也不相同。对于企业内的上层管理部门,计划是最主要的职能,组织是第二位的职能,而领导
第20题: [单项选择]The people at the party were worried about Susan because no one was aware ______ she had gone. A. where that B. of where C. the place where D. the place 参考答案:B 答案解析:[精解] 题型:词汇题。inflict意思是“造成”,所以选B。
A. learn all parts of the business B. see that their guests enjoy themselves C. be able to answer all kinds of questions D. keep their important guests happy 参考答案:B