第11题: [单项选择]仅凭持卡人居民身份证件难以核实客户身份时,以下做法不妥的是() A. 要求客户提供户口簿、护照、驾驶证等其他身份辅助证明材料。 B. 网点柜员或主管通过我行系统预留的客户电话,直接与持卡人联系,验证其身份 C. 要求客户回原发卡网点。原发卡可以采取调阅原开卡申请资料核对卡片申领人签名、比对留存的身份证件复印件、上门调查等方式,对客户身份进行审查。 D. 直接告知客户不能办理业务 参考答案:D
第25题:[单选题].What was the doctor doing? A.He was examining an injured man. B.He was talking to his patients. C.He was giving a lesson to some students. D.He was operating on a wounded man. 参考答案:C