A. different attitudes to shopping and consumer in different countries B. how much service it is fair to expect C. whether the customer is always right D. whether Europeans want the American service style 参考答案:D 答案解析:本文由“Is the customer always right ”引出话题,指出不同的国家对购物以及消费者的态度是不同的。虽然人们常把美国式客户服务作为服务之典范,但这种服务方式是否适用于欧洲呢 后