第1题: [单项选择]
满族传统住房的尊位是（）。A. 东炕
B. 南炕
C. 西炕
D. 北炕
参考答案:C
第2题:
[单选题]气瓶运输（含装卸）时，下列行为应禁止的是（ ）。A.戴好瓶帽
B.用起重机直接调运钢瓶
C.夏季运输应有遮阳措施，适当覆盖，避免暴晒。
参考答案:B
第3题:
[单选题]在带电导线附近使用绑线时，应在下面绕成小盘再带上杆塔。禁止在杆塔上（ ）。A. 卷绕或放开绑线
B.卷绕绑线
C.放开绑线
D.使用绑线
参考答案:A
第4题:
[单选题]（ ）负责代收款的管理A.车站
B. 铁路运输企业
C. 运输收入管理部门
D. 代收方
参考答案:C
第5题:
[判断题]转动百分表的表圈即可调整表面刻线与长指针的相对位置。A.正确
B.错误
参考答案:A
第6题: [单项选择]
On which day does the couple always go out A. Friday.
B. Saturday.
C. Sunday.
D. Any weekday.
参考答案:B
答案解析:被问话者在对话中明确说到他们夫妇经常在周六晚上外出，因此正确选项是B。
第7题:
[判断题]线路双重称号指线路名称和编号。A.正确
B.错误
参考答案:B
第8题: [多项选择]
票影像业务处理遵循的原则是（）A. 先付后收
B. 收妥抵用
C. 全额清算
D. 银行不垫款
参考答案:A,B,C,D
第9题:
[判断题]投诉人在消费投诉处理期限内再次提出同一消费投诉的，银行保险机构可以合并处理，如投诉人提出新的事实和理由，处理期限不变。
A.正确
B.错误
参考答案:B
第10题: [单项选择]
四氢噻吩是无色透明且具有恶臭气味的油状（）.A. 液体
B. 气体
C. 固体
D. 以上三项都不是
参考答案:A
第11题:
[填空题]金风2.0MW变流器I型，预充电回路是由哪几个器件组成的_(1)_、_(2)_、_(3)_。
参考答案:预充电电阻|熔断器|预充电接触器
第12题: [单项选择]
陈某因不按规定登记住宿旅客信息被公安机关处以罚款200元，过了执行期限2个月后无正当理由拒不缴纳罚款，公安机关对其加处罚款200元。加处罚款的行为属于（）。
A. 行政强制执行
B. 行政强制措施
C. 行政处罚
D. 行政催告
参考答案:A
第13题: [单项选择]
最可能是乳腺脓肿的是A. 乳腺内有多发胀痛、质韧之肿块
B. 乳房红肿胀痛，内有触痛伴波动感的肿块
C. 乳腺内有单发、光滑、活动度大的肿物
D. 乳腺内有单发、质硬、活动度差的肿物
E. 乳腺内有单发囊性结节
参考答案:B
第14题: [单项选择]
疳肿胀的主要瘸机是A. 脾病及肝，肝血不足
B. 脾病及心，心火上炎
C. 脾病及肝，肝阳，亡亢
D. 脾病及肾，阴虚火旺
E. 脾病及肾，阳气虚衰
参考答案:E
第15题:
[判断题]母线着色作用为:其一是增加辐射能力,有利散热,其二使工作人员便于识别相序和直流极性。( )
A.正确
B.错误
参考答案:A
考点及出处:《电力线路工职业技能鉴定题库》 中级工判断题第20题
第16题:
[判断题]2.180车辆管理所应当组织对机动车登记服务站查验业务的日常检查，每月明查暗访次数应当不少于1次，每季度完成对辖区全部机动车登记服务站检查。
A.正确
B.错误
参考答案:A
第17题:
[单选题]“高产”是指天然气无阻流量达（）立方/天及以上。A.100万
B.105万
C.110万
D.112万
参考答案:A
第18题:
[判断题]生产经营单位的主要负责人在本单位发生生产安全事故时，不立即组织抢救或者在事故调查处理期间擅离职守或者逃匿的，给予降级、撤职的处分
A.正确
B.错误
参考答案:A
第19题:
[单选题]《铁路旅客运输管理规则》规定，除指定在站台上作业的小型机动车辆和因特殊情况经（ ）批准进站的车辆外，其他车辆不得进入站台。
A.站长
B.主管客运副站长
C.客运值班员
D.站台工作人员
参考答案:A
第20题: [单项选择]某企业要求计算机机房内开机时温度、湿度应满足A级标准。按照该标准，夏天开机时对机房内的温度要求是
(68) ，相对湿度要求是
(69) 。
A. 40%～70%
B. 45%～65%
C. 50%～70%
D. 50%～75%
参考答案:B
第21题:
[判断题]单轨小车不得在靠站台一侧的钢轨上推行。( )A.正确
B.错误
参考答案:A
第22题:
[判断题]职工再次发生工伤，根据规定应当享受伤残津贴的，可以按照原认定的伤残等级享受伤残津贴待遇。A.正确
B.错误
参考答案:B
第23题:
[单选题]结构梁上砌筑砌体隔墙,该梁所受荷载属于( )。A.均布荷载
B.线荷载
C.集中荷载
D.活荷载
参考答案:B
第24题:
[单选题]某银行的工作人员在与另一银行的工作人员接触时，遵守职业操守规定的正确做法是( )。A.为不落后于对方机构，经常打听对方所在机构正在酝酿但尚未公开的重大战略决策
B.在对方临时离开办公室的空闲期间，随手翻看对方书架上的图书和文件资料
C.为给客户提供更全面的市场信息，在下班时间约见对方，询问对方银行近期将要推出的新产品设计思路等信息
D.与对方深入探讨行业及市场发展趋势的过程中，避开与所在机构商业秘密有关的话题
参考答案:D
第25题:
[单选题]某一自动化系统或一项工作同时引发两个及以上等级的自动化系统风险时，风险评估结果取其（）等级风险。
A.最高
B.最低
C.平均
参考答案:A
第26题:
[多选题]【多选题】 输液治疗相关并发症包括A. 导管堵塞
B. 静脉炎
C. 渗出或皮肤坏死
D. 血肿
E. 导管相关性感染
参考答案:ABCDE
第27题: [单项选择]
脑桥外形腹面（）。A. 膨隆宽阔
B. 基底沟容纳椎动脉
C. 两侧移行为小脑上脚
D. 在基底部内侧有三叉神经根
参考答案:A
第28题:
[判断题]控制电缆的保护管弯扁程度不宜大于管子外径的 10%A.正确
B.错误
参考答案:A
第29题:
[单选题]由小分子化合物以分子或离子分散在分散介质中 形成的均相液体制剂为：A.乳剂
B.低分子溶液剂
C.高分子溶液剂
D.溶胶剂
参考答案:B
第30题: [简答题]Task Sheet：
A：Time Management：the impotance of prioritizing tasks of work
B：Recruitment：how to select competent applicants
C://Customer Relations：how to deal with customer complaints effectively
参考答案:A：Time Management：the importance of prioritizing tasks of worksuggested ideas：
·One Important aspect of time management is to know how to prioritize tasks of work．There are always all kinds of tasks to be fulfilled at work．One often feels that there is not enough time to complete aIlthese tasks and thus feels stressed．However，if one is good at managing time．One can al-ways find time to complete all the tasks。 What is impo~ant in time management is to p rioritize the tasks one has to finish and allocate one’s time in accordance with the priorities．Some of these tasks are urgent tasks and need to be fulfilled as soon as possible whereas other tasks are not uraent and can be postponed for a while．
· For example．suppose you work as the assistant to the general manager of your company．The general manager has given you several tasks for the day：to draft a letter in answer to the chairman’s inquiry letter about the investment agreement to be signed tomorrow：to send an email to all the staff for a staff meeting to be held next week；to arrange a dinner with an important client for the coming weekend；in addition，you have all the routine work to do：to answer telephone calls：to take telephone messages for the general manager；to dictate all his instructions and pass on the instructions to all department managers．It seems that the first priority for today’s work is to do all the routine work as they cannot be postponed．Then you need to squeeze in the other assigned tasks in the following order：to fast read the chairman’s letter and the investment agreement in Order to draft the letter in answer；to call the client to find out what time of the week．end is convenient and then call a good restaurant to reserve a room for the dinner；to find out from the HR manager the venue and time for the staff meeting and then send the email on behalf of the general manager to request everyone to be present at the scheduled meeting．If there is not enough time for you to complete all these tasks in addition to your routine work．Then perhaps you can draft and send the email early next morning when you come to the office．
B：Recruitment：how to select competent applicants
Suggested Ideas：
· First．it is important to decide on the requirements for applicants，because only when the requlrements are set，can the recruitment panel judge whether an applicant is competent or not.To set the reauirements for a certain job，it is important to decide on the responsibilities for the job.For example，if the job is that of a receptionist，then，its responsibilities would probably include：to answer telephone calIs with good telephone manners，to take telephone messages in both Chinese and English．to receive visitors in a professional way，to be able to communicate with English speaking caIIers．visitors，clients，to respond to emails sent by visitors and clients，etc．Then the requtrements for such a iob could be set as：having a certificate for basic computer skills，a certificate showing level of English proficiency，etc.
· Secondlv，it is important to prepare a job advertisement describing the responsibilities and requirements and have the advertisement publicized so as to invite applications.
· Thirdlv，when all the applications are submitted，it is important to screen the CVs of job applicants and shortlist the applicants for going through further recruitment procedures such as sitting in a standardized test and being interviewed．
· Next．it is important to give those applicants whose CVs seem to meet the requirements a standard-ized test to find out if they do meet the requirements．
· FinaIIV．it is important to interview those who have passed the test and make the final decision who is the most competent applicant for the job．
C://Customer Relations：how to deal with customer complaints effectively
Suggested Ideas：
· First．it is important to make the staff realize and accept the concept that customers are the God and they are always right．
· Secondly，it is important to provide the staff with necessary training to teach them how to deal with customer complaints effectively．This training program may include training in the following aspects：how to respond to customer complaints politely；how to listen to customer complaints patiently with-out showing any impatience；how to interact with complaining customers in a professional way；how to make them feel that their complaints have been received with appreciation and will be dealt with in their favor；how to make use of the internal system to deal with customer complaints effectively.
· Thirdly．it is important to set up an internal system for dealing with customer complaints effectivelY.
This system may include the following：
——having a customer hot line especially for receiving customer complaints.
——havina a section on the company website for customers to post their complaints.
——assigning a special team whose main responsibility is to deal with customer complainls received through the hot line or emails or letters and faxes．
——havina a requirement that all customer complaints must be responded to within 3 days．
——keeping a record of all customer complaints and how these complaints have been dealt with and by whom．
——writjng an annual report to summarize what kinds of complaints have been made by customers，how they have been dealt with．what is the most effective way for dealing with customer complaints．who has/have done a good job in dealing with customer complaints effectively，how to improve work in this respect．
第31题:
[判断题]检养修分开的基本原则是实行独立检查以及专业化、机械化集中修理。A.正确
B.错误
参考答案:A
第32题: [判断题]
向海关申请申诉的，申诉人只能向作出原具体行政行为或者复议决定的海关的上一级海关体术申诉，对海关总署作出的具体行政行为不服的的，应当向海关总署提出申诉。
参考答案:错
答案解析:申诉可以向原海关，也可以向其上一级海关提出申诉。参见12年教材460页。注意与海关行政复议机关区分开
第33题:
[单选题]锅炉房的耐火等级不应低于()。A.一级
B.二级
C.三级
D.四级
参考答案:B
第34题:
[单选题]患者,男,56岁。肠梗阻4天入院,血压60/30mmHg,血清钠119mmoL/L,血清钾3mmoL/L,动脉血pH7.32。治疗时首先考虑( )
A.纠正酸中毒
B.给予升压药
C.补充血容量
D.急诊手术
E.补充钾盐
参考答案:C
第35题:
[单选题]依据《中国南方电网有限责任公司电力安全工作规程》(Q/CSG510001-2015)第6. 2. 2条规定:现场勘察应查看检修(施工)作业需要停电的范围、保留的带电部位、装设接地线的位置、邻近线路、交叉跨越、多电源、自备电源、地下管线设施和作业现场的条件、环境及其他影响作业的( )。
A.风险
B.隐患
C.危害
D.危险点
参考答案:D
第36题: [单项选择]
神示证据制度产生于（）时期，是证据制度发展史上最原始的一种证据制度。A. 原始社会
B. 奴隶社会
C. 封建社会
D. 资本主义社会
参考答案:B
答案解析:神示证据制度也称神明裁判或神证，产生于奴隶社会时期，是证据制度发展史上最原始的一种证据制度。
第37题:
[单选题]油罐泡沫灭火箱中间隔以.，以防止油罐日常进出油时轻组分蒸发损耗。灭火时具有一定压力的泡沫液经泡沫管线送进混合室，当高速通过管道时，从空气吸入口吸人大量空气形成泡沫，并冲破隔封玻璃沿着泡沫管喷射装置进到油面上，以隔绝空气，窒息火焰。
A.厚度大于2mm的玻璃.
B.厚度不大于2mm并画了十字裂纹的玻璃
C.厚度不大于2mm的铁皮.
D.厚度不大于2mm的塑料片
参考答案:B
