第9题: [单项选择]Questions 11 to 18 are based on the conversation you have just heard. A. Angry. B. Hungry. C. Tired. D. Dissatisfied. 参考答案:C 答案解析:[听力原文] W: It’s almost 11 o’clock; why not leave that math work till tomorrow M: Good idea, I
第35题: [单项选择]在处理退货作业时的流程顺序是:()(1)责任追究,由于配送中心内部原因造成的退货或换货,应根据相关规定进行责任追究(2)退货条件审核(3)符合换货条件的,征得零售客户同意后,按照换货流程进行处理(4)符合退货条件的,按照退货流程进行处理 A. (2)(4)(3)(1) B. (2)(4)(1)(3) C. (2)(1)(3)(4) D. (1)(2)(3)(4) 参考答案:A