第7题: [单项选择]Questions 22~25 are based on the following conversation.What was the first reason the man had brought his car in for repairs A. A defective oil light. B. An oil change. C. A flat. D. The engine. 参考答案:A
第25题: [多项选择]4C营销理念中的成本包括( )。 A. 企业的货币成本 B. 企业的劳力成本 C. 消费者的货币成本 D. 消费者的时间成本 E. 消费者的体力和精神成本 参考答案:C,D,E 答案解析:[解析] 成本即消费者购买和消费服务的成本,其主要由货币成本、时间成本、体力成本和精神成本四种成本构成。