第19题:[多选题]下面哪些属于关键故障 A.A:产品不能运行(全面或局部中断) B.
B:基本部件或功能的反复衰退 C.
C:容量能力(即通信量/数据的处理能力)降低,因而不能处理预期的负载 D.
D:安全危险、出现安全保障被侵犯的风险 参考答案:ACD
第20题: [单项选择]According to the passage, employees being evaluated _________. A. are often those who have newly obtained the job B. often feel fearful and anxious C. often have the feeling of being looked down upon D. are often proud and confident 参考答案:B 答案解析:[解析] 事实细节题。从文章第二段开头Often,employees fear...a negative experience.This fear alone can result in defens