第12题: [单项选择]Customer: Excuse me, sir. Clerk: ______. Customer: I'd like to cash a check. Would you please tell me which window should I go to Clerk: You can cash checks over there at window 6. 参考答案:B 答案解析:[注释] 顾客要求服务,空白处是店员的回答。A不太礼貌;C、D把顾客的Excuse me, sb.错当作“请求原谅”来回答;只有B.Yes,may I help you正确。
第17题: [单项选择]男,26岁,夏季,寒战、高热6天,间日发作1次,退热后活动如常,服氯喹及伯氨喹啉5天后感腰背痛,小便如酱油样,量少,查体:巩膜轻至中度黄染,肝右肋下1.0cm,脾左肋下1cm,血象:WBC9.9×109/L,N0.70,L0.30,Hb62g/L。下列处理哪项除外() A. 静滴5%碳酸氢钠 B. 静滴氢化可的松 C. 输同型新鲜全血 D. 立即停服伯氨喹 E. 改服奎宁 参考答案:E