[多选题]客户身份识别过程中,柜员和会计主办在判定客户提供的有效身份证件为虚假证件时,受理行应按相关规定完成以下哪些操作?()
A.通过一系列手段与方法,尽可能判断假证是否本人持有;并扫描或复印假证
B.查询账户情况;对于非受理行本行开立的账户,填写《假证信息开户情况通知单》,当日通过机构邮箱发送开户行、抄送分行运营管理部门,并以追加电话等方式通知开户行
C.通过新一代网点平台FES系统对虚假证件相关信息进行登记
D.受理行分析认为需要通过系统对嫌疑人员加以防控的,可向分行提交技防申请。

It has been justly said that while "we speak with our vocal organs we (1) with our whole bodies," All of us communicate with one another (2) , as well as with words. Sometimes we know what we’ re doing, as with the use of gestures such as the thumbs - up sign to indicate that we (3) But most of the time we’ re not aware that we’ re doing it. We gesture with eyebrows or a hand, meet someone else’ s eyes and (4) . These actions we (5) are random and incidental. But researchers (6) that there is a system of them almost as consistent and comprehensible as language, and they conclude that there is a whole (7) of body language, (8) the way we move, the gestures we employ, the posture we adopt, the facial expression we (9) , the extent to which we touch and the distance we stand (10) each other.
The body language serves a variety of purposes. Firstly it can replace verbal comm
A. pitch
B. tone
C. frequency
D. volume