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发布时间:2023-10-17 09:21:25

[单项选择]A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?()
A. Agree with the user’s complaints
B. Clarify the user’s statements
C. Minimize the user’s criticism
D. Shadow the other technician on the next repair

更多"A user is unsatisfied with the qual"的相关试题:

[单项选择]The city residents of New Orleans were unsatisfied because
A. they underwent a heavy hurricane attack.
B. the forecast hurricane did not hit the city.
C. the hurricane warning arrived rather late.
D. its precautionary measures were wasted.
[单项选择]A user reports poor picture quality with a laptop connected to an LCD. Which of the followingshould the technician check FIRST for optimal picture quality?()
A. Native resolution
B. Color depth
C. Minimum brightness
D. Maximum brightness
[单项选择]英译汉:“quality certification mark;quality control;quality management”,正确的翻译为( )。
A. 质量管理;质量标志;质量控制
B. 质量标志;质量控制;质量管理
C. 质量标志;质量管理;质量控制
D. 质量控制;质量管理;质量标志
[单项选择]In quality planning:
A. The primary benefit of meeting quality requirements is the reduced expense associated with project quality management activitie
B. Cost-benefits tradeoffs must be considere
C. The primary cost of meeting quality requirements is increased rewor
D. Benefits cannot be evaluated in relation to cost
[名词解释]maxims of quality and manner
[单项选择]Quality control involves monitoring specific project results to determine if they comply with relevant quality standards. To evaluate quality control outputs, the project team should definitely have a working knowledge of ______ .
A. prevention and inspection
B. sampling and probability
C. special causes and random causes
D. tolerances and control limits
[单项选择]Which of the following establishes quality metrics ?()
A. Quality assurance & Quality contro
B. Quality plannin
C. Quality baselin
D. Quality checklis
[单项选择]Project Quality Management processes include all the activities of the(71) that determine quality policies, objectives and responsibilities so that the project will satisfy the needs for which it was undertaken.
A. project
B. project management team
C. performing organization
D. customer
[单项选择]Investment in product quality improvement, especially defect prevention and appraisal, can often be borne by ______ .
A. the organization
B. the project management team
C. executive management
D. the project
[单项选择]Quality is ( )first importance.
A. with
B. in
C. on
D. of
[单项选择]User 1 has a printer connected to a PC. User 2 is requesting the ability to print large documents to that printer. Which of the following is the BEST way for User 2 to gain access to the printer?()
A. Use infrared to print remotely.
B. Unplug the printer and install it on the new pc.
C. Share the Printer in Windows.
D. Update universal drivers to allow printing.
[单项选择]Major manufacturers have been using "quality circle" with undeniable success for more them two {{U}}decades{{/U}}.
A. 100 years
B. 20 years
C. 50 years
D. 10 years
[单项选择]What have been done to guarantee quality education
A. Grouping schools together.
B. Connecting education with economy.
C. Upgrading some good students to colleges of higher education.
D. Putting together different subjects and research-development facilities into a dozen of colleges of higher education.
[单项选择]Improved quality of facial tissues resulted from ______.
A. mass—production methods
B. popular demand for a better product
C. a decrease in production costs
D. competition among manufacturers
[单项选择]A fundamental tenet of modern quality management holds that quality is most likely to be achieved by ______ .
A. planning it into the project
B. developing careful mechanisms to inspect for quality
C. striving to do the best job possible
D. conducting quality circle activities
[单项选择]The use of quality management processes and activities aims to provide a higher degree of ______ .
A. needs satisfaction
B. process capability
C. product improvement
D. project team performance
[单项选择]Quality costs include all of the following EXCEPT ______ .
A. appraisal
B. prevention
C. external failure
D. computer operations
[单项选择]The quality of college education should be measured not only by the graduate's competence but also by his commitment(信奉).
A. evaluated
B. observed
C. explored
D. standardized

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