[填空题]Complaining about faulty goods or bad service is never easy. Most people dislike making a fuss. But if something you have bought is (31) or does not do what was claimed for it, you are not asking (32) a favour to get it put right. It is the shopkeeper’s responsibility (33) take the complaint seriously and to replace or repair a faulty article or put right poor service, because he is the person with (34) you have entered into an agreement. The manufacturer may have a part to play but that comes later.
Complaints should be made to a responsible (35) . Go back to the shop (36) you bought the goods, taking with you any receipt you may have. Ask to see the owner in a large store. In a small (37) the assistant may also be the owner so you can complain directly. In a chain store ask to see the manager. If you telephone, ask the name of the person who handles your enquiry, otherwise you may never find (38

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[判断题]在境内已登记常住户口的16周岁以上中国公民，如有军人、武装警察身份证件的，可以此作为有效身份证件申请开立结算账户。
A.正确
B.错误

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[单项选择]光学对比度与X线对比度的关系是（）
A. D=lglo/l
B. K=D₁-D₂
C. K=ylgKx
D. S=H/K
E. R=1/2d

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[单选题]㠋（L）一级修车轮硌伤维修限度：长度≤20mm，深度≤1.0mm时，面积≤（）。
A.100mm²
B.150mm²
C.200mm²
D.300mm²

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[判断题]《中华人民共和国土地管理法》规定，根据土地利用总体规划，将土地用途分为农用地、建设用地和生活土地。( )

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[单选题] 单选题 "生产经营单位未按照规定对从业人员、被派遣劳动者、实习学生进行安全生产教育和培训，或者未按照规定如实告知有关的安全生产事项的；责令限期改正，处（）的罚款；逾期未改正的，责令停产停业整顿，并处十万元以上二十万元以下的罚款，对其直接负责的主管人员和其他直接责任人员处二万元以上五万元以下的罚款。
A.二万元以下
B.五万元以下
C.十万元以下
D.二十万元以下十万元以上"

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[判断题]安全措施的变更情况及时记录在值班日志及工作票内。
A.正确
B.错误

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[单选题]CRH380B型动车组为了能够在高压设备接地或列车停车时操作 440 V 3 AC 列车母线的组件，可以为440 V 3 AC 列车母线提供 3 AC ( ) 外接电源。
A.440 V
B.420 V
C.380 V
D.220V

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[单项选择]在对周转材料实行租赁的企业，费用支出表现为（）。
A. 按规定摊销率提取的摊销额
B. 周材摊销和租赁费用之和
C. 实际支付的租赁费用
D. 按直接成本折算出的周材费

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[单选题]标准公差共分20个等级，（）为最高尺寸精度等级。
A.IT01
B.IT0
C.IT1
D.IT18

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[单选题] 改革开放初期,我国设立的经济特区有()。
A.深圳上海汕头珠海
B.深圳厦门海南珠海
C.深圳珠海汕头厦门
D.深圳上海厦门汕头

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[单项选择]治疗类风湿关节炎最适宜的是（）
A. 布洛芬
B. 双氯酚酸
C. 吲哚美辛
D. 吡罗昔康
E. 阿司匹林

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[单项选择] Exercise is one of the few factors with a positive role in long-term maintenance of body weight. Unfortunately, that message has not gotten through to the average American, who would rather try switching to "light" beer and low-calorie bread than increase physical exertion. The Centers for Disease Control, for example, found that fewer than one-fourth of overweight adults who were trying to shed pounds said they were combining exercise with their diet. In rejecting exercise, some people may be discouraged too much by caloric-expenditure charts: for example, one would have to briskly walk three miles just to work off the 275 calories in one delicious Danish pastry (小甜饼). Even exercise professionals concede half a point here. "Exercise by itself is a very tough way to lose weight," says York Onnen, program director of the President’’s Council on Physical Fitness and Sports. Still, exercise’’s supporting role in weight reduction is vital. A study at the Boston University Med
A. They tend to exaggerate the healthful effect of "light" beer.
B. They usually ignore the effect of exercise on losing weight.
C. They prefer "light" beer and low-calorie bread to other drinks and food.
D. They know the factors that play a positive role in keeping down body weight.

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[单项选择]溃疡性睑缘炎的并发症包括( )
A. 睫毛乱生
B. 睑外翻
C. 泪溢
D. 下睑湿疹
E. 以上均是

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[判断题]对于重大隐患，安全监察处收到整改部门关于重大隐患恢复生产的申请报告后，应当在3个工作日内组织相关技术、安全人员现场审查。
A.正确
B.错误

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[判断题]职业病的分类和目录由国务院卫生行政部门会同国务院安全生产监督管理部门制定.调整并公布。
A.正确
B.错误

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[判断题]钻磨冲砂洗井时要加强坐岗,防止高压产层暴露导致溢流。( )
A.正确
B.错误

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[简答题]卡片生命周期主要包括几个过程？平均刷卡次数多少万次以上？

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[单项选择]期货交易所、期货公司、非期货公司结算会员应当按照国务院期货监督管理机构、财政部门的规定提取、管理和使用（），不得挪用。
A. 风险准备金
B. 注册资本
C. 交易保证金
D. 存款准备金