更多"[不定项选择题]某饭店一位客人因客房内的保险箱打不开找楼层服务员帮忙，"的相关试题:
[不定项选择题]某饭店一位客人因客房内的保险箱打不开找楼层服务员帮忙，该服务员试了几次也未打开，于是打电话给工程部，工程部认为这是保卫部的事，该服务员又打电话给保卫部，保卫部来人一看，发现是机械故障问题，于是又打电话给工程部，但工程部的人却姗姗来迟。客人前后等了近一个小时，见还未打开保险箱，就向大堂副理进行投诉。结果，还是由另一位服务员找来一件工具将保险箱撬开。
你认为该饭店服务质量的提高应在（ ）方面做出努力。
A.完善服务设施
B.购置新的服务设施
C.提高员工服务技能
D.加强对员工的思想教育
E.加大对员工的处罚力度
[不定项选择题]某饭店一位客人因客房内的保险箱打不开找楼层服务员帮忙，该服务员试了几次也未打开，于是打电话给工程部，工程部认为这是保卫部的事，该服务员又打电话给保卫部，保卫部来人一看，发现是机械故障问题，于是又打电话给工程部，但工程部的人却姗姗来迟。客人前后等了近一个小时，见还未打开保险箱，就向大堂副理进行投诉。结果，还是由另一位服务员找来一件工具将保险箱撬开。
该饭店客房保险箱打不开的情况反映该饭店在服务设施上存在（ ）问题。
A.档次太低
B.配备不当
C.质量太次
D.维修保养差
E.功能不配套
[不定项选择题]某饭店一位客人因客房内的保险箱打不开找楼层服务员帮忙，该服务员试了几次也未打开，于是打电话给工程部，工程部认为这是保卫部的事，该服务员又打电话给保卫部，保卫部来人一看，发现是机械故障问题，于是又打电话给工程部，但工程部的人却姗姗来迟。客人前后等了近一个小时，见还未打开保险箱，就向大堂副理进行投诉。结果，还是由另一位服务员找来一件工具将保险箱撬开。
上述情况反映该饭店在员工对客服务上存在（ ）问题。
A.管理不严
B.职责不清
C.用人不当
D.教育不够
E.培训不力
[不定项选择题]某饭店职工健康体检时发现一名职工为甲型肝炎患者。
对该患者所采取的措施为( )
A.接种乙肝疫苗
B.接种甲肝疫苗
C.隔离治疗
D.仍可继续工作，但要接受药物治疗
E.痊愈后也不能在饮食行业工作
[不定项选择题]某饭店职工健康体检时发现一名职工为甲型肝炎患者。
该职工最有可能通过哪种途径患病( )
A.粪一口途径
B.献血
C.性接触
D.接触污染的医疗器械
E.母婴垂直传播
[不定项选择题]All but the tiniest of roads have to have names so they can be recognized on a map,and so people can ask?directions to them.Americans name a lot of bridges,too.
Very often these names carry a clear geographical reference the Pennsylvania Turnpike,for example.Or,like?the George Washington Bridge,roads and bridges are named for famous historical figures or powerful officers.
We make a big deal out of naming things,as when someone decided to name an airport after a U.S.judge.So?now we have the Baltimore Washington International Thurgood Marshall Airport.
Many,if not most,of our college buildings are named for wealthy people who gave a lot of money to the?schools.And our sports centers took this idea a step further.Companies paid a whole lot of money for what′s called?the"naming rights"to U.S.Cellular Field in Chicago,for example,and Citizens Bank Park in Philadelphia.
Now the governor（州长）of Virginia,Bob McDonnell,wants to sell naming rights to roads and bridges in the state.He says not just companies,but also wealthy people,would help the Virginia transportation budget（预算）by paying to have their names--or perhaps those of loved ones--placed on roads and bridges,and thus on maps as well.
People hold different views,however.Supporters say Americans are used to having things sponsored（赞助）.
Others disagree,considering the idea as the next step in the"companies of America."They wonder how far such an?idea might spread,and where it would end:at the Burger King Pacific Ocean,perhaps.
Why does the governor of Virginia want to sell naming rights?
A.To remember the loved names.
B.To make the state well-known.
C.To help the transportation budget.
D.To increase companies'sales.
