[简答题]

Directions: Last month you bought a pair of leather shoes from a shop. But now you find that the shoes are in bad quality. Write a letter to the manager of the shop to explain
1) your complain,
2) the problem with the shoes, and
3) your request.
You should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Use "Li Ming" instead. You do not need to write the address. (10 points)

[简答题]

Directions: Last month you bought a pair of leather shoes from a shop. But now you find that the shoes are in bad quality. Write a letter to the manager of the shop to explain
1) your complain,
2) the problem with the shoes, and
3) your request.
You should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Use "Li Ming" instead. You do not need to write the address. (10 points)

[简答题]

Directions:
You recently bought an item of clothing in another town, but found some problems with it after you returned home. Write a letter to the manager and say
· what happened
· what the problems are
· what you would like them to do.
Write your letter in no less than 100 words. Write it neatly on ANSWER SHEET 2.
Do not sign your own name at the end of the letter; use " Li Ming " instead. Do not write the address.

[简答题]

Directions:
You bought a new color TV set made in Guangdong, but it is in poor quality. You want to write a letter to the store and have the set repaired or changed. Your letter should cover the following points:
You should write about 100 words on ANSWER SHEET 2. Do not sign up your own name at the end of the letter. Use "Li Ming" instead. You do not need to write the address. ( 10 points)

[简答题]Directions:
You have bought a brand-new computer in a dealer’s office. But much to your disappointment, it could not be normally operated when you got it back. Write a letter to the manager,
1) launching your complaints,
2) specifying its troubles,
3) and proposing solutions.
Write your letter in no less than 100 words. Write it neatly on ANSWER SHEET 2.
Do not sign your own name at the end of the letter, use "Li Ming" instead.
Do not write the address.

[简答题]

Directions:
You bought a MP3 at an eshop. When it was delivered to you, you found it was of poor quality and disaccorded with the ads they published. Writer a letter to the principle of relevant department to:
1) Describe the detailed information about the MP3;
2) Suggest your solution(s)
You should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Use "Li Ming" instead. You do not need to write the address.

[简答题]

Directions:
You have bought a brand-new computer in a dealer’s office. But much to your disappointment, it could not be normally operated when you got it back. Write a letter to the manager,
1) launching your complaints,
2) specifying its troubles,
3) and proposing solutions.
Write your letter in no less than 100 words. Write it neatly on ANSWER SHEET 2.
Do not sign your own name at the end of the letter, use "Li Ming" instead.
Do not write the address.

[单项选择]My new glasses cost me （　） the last pair that I bought.
A. three times
B. three times as much as
C. three times as much
D. three times much as

[单项选择]My new glasses cost me______the last pair I bought.
A. three times more than that
B. three times as much as
C. as much three times as
D. as three times as much

[简答题]

Part A
Directions:
One month ago, you booked two copies of Concise Oxford Dictionary, but haven’t received the books until now. So you write a complaining letter to the bookstore:
you should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Use "Martin" instead. You do not need to write the address. ( 10 points)

[填空题]If you had spoken to him last time you saw him, you（）(know) what to do now.

[单项选择]

Sales	This Month’s	Last Month’s
Target	Sales	Sales
8,000	7,800	8,100

Our company was successful in reaching our target______.
A. this month
B. last month
C. both months

[简答题]{{I}}You are Peter/Mary. Last week you went to Beijing University and your friend Alex there helped you a lot during your stay. Write a note telling how grateful you are. Marks will be awarded for content, organization, grammar and appropriateness. Failure to follow the above instructions may result in a loss of marks.{{/I}}

[单项选择]You (have heard) (from) him (since) last month, (have) you（　）
A. have heard
B. from
C. since
D. have

[填空题]When was the last time you flashed a fake smile at the office For some, it may be just another mundane (乏味的) aspect of work life—putting on a game face to hide your inner unhappiness. But new research suggests that it may have unexpected (36) : worsening your own mood and (37) you to withdraw from the tasks at hand.
In a study, scientists tracked a group of bus drivers for two weeks, focusing on them because their jobs require (38) , and generally courteous, interactions with many people. The scientists examined what happened when the drivers (39) in fake smiling, known as "surface acting", and its opposite, "deep acting", where they generated (40) smiles through positive thoughts, said an author of the study, Brent Scott, an assistant professor of management at Michigan State University.
After following the drivers closely, the researchers found that when the smiles were forced, the subjects’ moods deteriorated and th