Telephone Enquiry Consequence | |||
1. HOW SOON TO ANSWER PHONE | |||
CURRENTLY | /r/nafter (16) rings | ||
FROM NOW ON | /r/nafter (17) rings | ||
2. FRIENDLINESS | |||
MINIMUM SCORE AIMED | /r/n(18) out of (19) | ||
3. EFFICIENCY | |||
POSITIVE POINTS | /r/nEither deal with enquiries (20) Or transfer to (21) | ||
NEGATIVE POINTS | /r/nForget to ask (22) |
Telephone Enquiry Consequence | |||
1. HOW SOON TO ANSWER PHONE | |||
CURRENTLY | /r/nafter (16) rings | ||
FROM NOW ON | /r/nafter (17) rings | ||
2. FRIENDLINESS | |||
MINIMUM SCORE AIMED | /r/n(18) out of (19) | ||
3. EFFICIENCY | |||
POSITIVE POINTS | /r/nEither deal with enquiries (20) Or transfer to (21) | ||
NEGATIVE POINTS | /r/nForget to ask (22) |
TELEPHONE MESSAGE | |
For: | /r/nAdmissions Office, London Business School |
Subject: | /r/nEnquiring about an evening programme |
Details: | /r/nParticipants: 13. ______ and professional staff |
Course: The Effective Manager Controlling the Use of Information 14. ______ 15. ______ Skills Workshop | |
Fee: First Term: 16. ______ pounds | |
Second & Third Terms: 17. ______ pounds | |
Application begins on 9 August |
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