[单项选择]An investigation that is （　） can occasionally yield new facts, even notable ones, but typically the appearance of such facts is the result of a search in a definite direction.
A. timely
B. unguided
C. consistent
D. subjective

[单项选择]An investigation that is ______ can occasionally yield new facts, even notable ones, but typically the appearance of such facts is the result of a search in a definite direction.
A. timely
B. unguided
C. consistent
D. subjective

[填空题]A chimpanzee occasionally exhibits behavior that looks like a primitive human laughter under any conditions.

[填空题]Sally occasionally calls her grandmother.
Sally ______ calls her grandmother.

[填空题] Denying Claims 0. Customers occasionally want something they are not entitled to or that you CORRECT 00. can’’t grant. They may misunderstand their warranties or make unreasonable THEIR 34. demands. Because these customers are often unhappy with a product or 35. service, they are emotionally involved in. Letters that say no to emotionally 36. involved receivers will probably be your much most difficult communication 37. task. As if publisher Malcolm Forbes has pointed out, "To be agreeable while 38. be disagreeing—that’’s an art." Fortunately, the reasons-before-refusal plan 39. enables you to be empathic and artful in handling with bad news. Obviously, in 40. denial letters you will need to adopt the proper tone. Don’’t blame on customers 41. or suggest that the customer does not read or understand what the contract or 42. relative policies, even if they are at fault. Avoid use "you" statements that 43. sound preachy. Instead, the safest

[单项选择]Passage Three
A. When your child occasionally complains about a physical discomfort like headache.
B. When the symptoms interfere with your child’s ability to function at home or in school.
C. When your child grieves over a loss for days at a time.
D. When your child exhibits all the symptoms of depression.

[单项选择]

The market investigation is indispensable to sales promotion. They are as closely related as the lips and teeth, so to speak. What you produce is for sale on the market. It would be impossible to succeed in selling a product without first investigating the market.
In the international market, goods on sale coming from different countries and suppliers are always facing keen competition. Under such circumstances, they will try everything possible to familiarize themselves with the market conditions. In making investigations, we ought to get information about what similar items the competitors are offering on the market, what prices they are quoting (报价), what features their products have, who are their regular customers, etc. Then, how can we obtain such information There are many channels that we can make use of in doing this sort of work. The commercial counselor’s offices of our embassies stationed abroad can help us in making market investigations. Nowadays, our
A. get enough information concerned
B. advertise his products
C. produce high quality goods
D. none of the above

[单项选择]
The market investigation is indispensable to sales promotion. They are closely related as the lips and teeth, so to speak. What you produce is for sale on the market. It would be impossible to succeed in selling a product without first investigating the market.
In the international market, goods on sale coming from different countries and suppliers are always facing keen competition. Under such circumstances, they will try everything possible to familiarize themselves with the market conditions. In making investigations, we ought to get information about what similar items the competitors are offering on the market, what prices they are quoting (报价), what features their products have, who are their regular customers, etc. Then, how can we obtain such information
There are many channels that we can make use of in doing this sort of work. The commercial counselor’s offices of our embassies stationed abroad can help us in making marke
A. get enough information concerned
B. advertise his products
C. produce high quality goods
D. none of the above

[简答题]The method of scientific investigation is nothing but tile expression of the necessary mode of working of the human mind: it is simply the mode by which all phenomena are reasoned about and given precise and exact explanations. The difference between the operations and methods of a baker weighing out his goods in common scales, and the operations of a chemist by means of his balance is not that the scales in the one case, and the balance in ’the other, differ in the principles of their construction or manner of working; but that the latter is a much finer apparatus and of course much more accurate in its measurement than the former.
Probably there is not one here who has not in the course of the day had occasion to set in motion of a complex train of reasoning, of the very same kind, though differing in degree, as that which a scientific man goes through in tracing the causes of natural phenomena.

[单项选择]Passage Two