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The Role of Leadership
In an organisation where there is faith in the abilities of formal leaders, employees will look towards the leaders for a number of things. During drastic change times, employees will expect effective and sensible planning, confident and effective decision-making, and regular, complete communication that are timely. The best way to summarize is that there is a climate of trust between leader and the rest of the team. The existence of this trust brings hope for better times in the future, and that makes coping with drastic change much easier.
In organisations characterized by poor leadership, employees expect nothing positive. In a climate of distrust, employees learn that leaders will act in indecipherable ways and in ways that do not seem to be in anyone’s best interests. The organisation must deal with the practical impact of unpleasant change, but more importantly, must labor under the weight of employees wh
[单项选择]An important factor of leadership is attraction. This does not mean attractiveness if the ordinary sense, for that is a born quality (64) our control. The leader has, nevertheless, to be a magnet; a central figure towards whom people are (65) . Magnetism in that sense depends, first of all, (66) being seen. There is a type of authority which can be (67) from behind dosed doors, but that is not leadership. (68) there is movement and action, the true leader is in the forefront and may seem, indeed, to be everywhere at once. He has to become a legend; the (69) for anecdotes (轶事), whether true or (70) ; a character. One of the simplest devices is to be absent (71) the occasion when the leader might be (72) to be there, enough in itself to start a rumor about the vital business (73) has detained (留住) him. To (74) up for this, he can appear when least expected, giving rise to another story about