[填空题]
· Look at the notes below.
· Some information is missing.
· You will hear a telephone talk on travel arrangements.
· For each question 9-15, fill in the missing information in the numbered space using a word, numbers or letters.
· You will hear the conversation twice.

{{B}}O’Connel Travel Agency{{/B}}
Travel Arrangements
CUSTOMER’S NAME: (9) Lynn
DATE OF DEPARTURE: (10) Dec.
DESTINATION: Auckland
NIGHT FLIGHT:
Via (on way back): (11) and Sydney
Discount: (12) %
Time of Departure: (13)
Flying Time: (14) hours
TOTAL PRICE AFTER DISCOUNT: (15) $ __

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[填空题]
· Look at the notes.
· Some information is missing.
· You will hear a woman talking to some journalists about a new product range.
· For each question (16- 22), fill in the missing information in the numbered apace using one or two words.
· You will hear the recording twice.

{{B}} Gracelady Skincare{{/B}}
Head office: (16) ______
Core market: (17) ______
New range: (18) ______ cosmetics
Target market: (19) ______ women
Selling point: (20) ______
Launch date: (21) ______
Advertising slogan: (22) ______

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[填空题]● Look at the notes below. ● Some information is missing. ● You will hear a conversation about customer details. ● For each question 16-22, fill in the missing information in the numbered space using one or two words. ● After you have listened once, replay the reconding. {{B}} CUSTOMER DETAILS{{/B}} Name: (16) .......... Company: (17) .......... Company Address: (18) .......... Stubbs Road, HongKong Phone No.: (19) .......... Fax No.: (20) .......... Order Details: (21) .......... Quantity/Amount: (22) ..........

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