[简答题]Competitive pressures and a thriving new economy have driven thousands of businesses around the world to make enormous investments in their information technology solutions. Investments in enterprise resource planning (ERP) software and customer relationship management (CRM) solutions arc only two examples of the new trends. Businesses use ERP software to improve operational efficiency and increase profitability, and CRM solutions to automate customer interaction processes that improve customer service and increase sales productivity. hi today’s modem technological world, companies are data rich and information poor. The growing need to anticipate changing market conditions and customer preferences, develop intelligent business plans, and act proactively is fueled by the availability of critical information. And because so much of that essential information is locked away within ERP, CRM and other transaction-oriented systems, the need for data warehousing is more compelling than eve

[填空题]
American society places a great emphasis on success, (31) in and of itself is not a bad thing. It is perfectly justifiable to want to make full (32) of one’s talents and provide for oneself and one’s family. People involved in the world of business, (33) often face situations in which advancement—whether in position, influence, or financial stature—can be gained, but only by hurting other individuals or groups. Small business owners are confronted (34) these choices even more often than other people of the business world because of the greater degree of autonomy in decision-making that they often enjoy. Moreover, the ethical decisions of small business owners are likely to impact far greater numbers of people (35) are the ethical decisions of that business owner’s employees. Very often, an employee’s ethical choices (to claim credit for the work done by anot

[单项选择]
Last year’s economy should have won the Oscar for best picture. Growth in gross domestic product was 4.1 percent; profits soared; exports flourished; and inflation stayed around 3 percent for the third year. So why did so many Americans give the picture a lousy B rating The answer is jobs. The macroeconomic situation was good, but the microeconomic numbers were not. Yes, 3 million new jobs were there, but not enough of them were permanent, good jobs paying enough to support a family. Job insecurity was rampant. Even as they announced higher sales and profits, corporations acted as if they were in a tailspin, cutting 516,069 jobs in 1994 alone, almost as many as in the recession year of 1991.
Yes, unemployment went down. But over 1 million workers were so discouraged they left the labor force. More than 6 million who wanted fun-time work were only partially employed; and another large group was either overqua
A. Over 1 million.
B. 3 million.
C. Over 6 million.
D. 7 million.

[简答题]

Long before the new economy made catchwords of speed, customization, supply chain management, and information sharing, Spanish clothing retailer Zara was carrying out a revolution of its own. (46) By translating the latest trends into designs that are manufactured in less than 15 days — and delivering them to its stores twice a week—Zara pioneered a new kind of quick, custom-made retailing that has transformed the relatively low profile retailer into a global powerhouse. Nobody else can get new designs to stores as quickly, says Keith Wills, European retail analyst at Goldman Sachs. "Unless you can do that, you won’t be in business in ten years. "
(47) Not only has Zara—the flagship store of private textile company Inditex— distinguished itself by tightly integrating its design and manufacturing systems, but its clothing has filled an untapped niche. "Armani at moderate prices, " says one Goldman Sachs analys