June 3, 2006
Suzanne Rogers
Ultra-Ergonomic Furniture
Sales and Shipping Department
Suite 58, 107 Morris Circle
Moorabbin, Victoria 3206
Dear Ms. Rogers,
As I’m sure you are aware, our company has been organizing conventions, festivals, and other large corporate events for the last fifteen years, and in fact we are leaders in the field. We have relied on Ultra-Ergonomic Furniture for purchase and rental supplies of high-quality furniture for that entire period, and we’ve never had any cause for complaints with regard to your services.
I am writing to you personally to ask a special favor. We recently made an order with your company for the supply of rental furniture that includes chairs, tables, partitions, and lecterns for an auto show (see order No. 11-35698A). Unfortunately, a serious error was made. In fact the exposition begins one week earlier than indicated on the order form. The starting date is a
A. To make a complaint about a late delivery
B. To ask for a change in the delivery date
C. To invite Ms. Rogers to an auto show
D. To cancel an order he had made
June 3, 2006
Suzanne Rogers
Ultra-Ergonomic Furniture
Sales and Shipping Department
Suite 58, 107 Morris Circle
Moorabbin, Victoria 3206
Dear Ms. Rogers,
As I’m sure you are aware, our company has been organizing conventions, festivals, and other large corporate events for the last fifteen years, and in fact we are leaders in the field. We have relied on UltraErgonomic Furniture for purchase and rental supplies of high-quality furniture for that entire period, and we’ve never had any cause for complaints with regard to your services.
I am writing to you personally to ask a special favor. We recently made an order with your company for the supply of rental furniture that includes chairs, tables, partitions, and lecterns for an auto show (see order No.11-35698A). Unfortunately, a serious error was made. In fact the exposition begins one week earlier than indicated on the order form. The starting date is act
A. To make a complaint about a late delivery
B. To ask for a change in the delivery date
C. To invite Ms. Rogers to an auto show
D. To cancel an order he had made
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