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[填空题]Job stress has become a common and costly problem in the American workplace, leaving few workers untouched.
Ⅰ. General introduction to job stress
1) definition: harmful physical and (1) ______ responses that occur when the requirements of the job do not match the capabilities, resources or needs of the worker.
2) difference between challenge and job stress
--Challenge (2) ______ us psychologically and physically and when a challenge is met, we feel relaxed and satisfied.
-- In the case of job stress, the stage is set for illness, injury and job failure.
3) prevention strategies for job stress: individual and (3) ______ factors
-- (4) ______ between work and family or personal life
-- a support network of friends and coworkers
-- a relaxed and positive outlook
Ⅱ. Influences of job stress
1) early signs
-- mood and sleep disturbances
-- upset stomach and headache
-- (5) ______ with famil