更多"MEMOTo: All Line ManagersFrom: Loui"的相关试题:
[填空题]MEMO
To: All Line Managers
From: Louis Harvey, Accounts
Overtime payment
Please could you let me have any staff overtime details dating from 30/8/06 to 29/9/06 as soon as possible so that the salaries can be calculated Please remember to state if the worker would prefer to be paid or have leave.
Thanks a lot.
To: louisharvey @ fibretech, co. uk
From: jimbrooks@ fibretech, co. uk
Subject: overtime payment
Robert White, Assistant in Personnel, has done 28 hours’ overtime this month, i.e. three extra shifts. He would like to have time off.
Overtime Payment
Worker’s name: (41) ______
Extra hours worked: (42) ______
Period ending: (43) ______
Pay/Leave: (44) ______
Department: (45) ______
[简答题]
Memo
To: The department managers
From: Karen Orlando
Date: 6 August 2010
Subject: Purchasing office equipment
[单项选择] Please Hold the Line
Nearly all of us know what it’’s like to be put on "musical hold". Call almost any customer service number, and you can expect to hear at least a few bars of boring elevator music before an operator picks up. The question is: do you hang up or do you keep holding That may depend on your gender and what type of music is playing, according to research reported by University of Cincinnati Associate Professor of Marketing, James Kellaris.
Kellaris, who has studied the effects of music on consumers for more than 12 years, teamed with Sigma Research Management Group to evaluate the effects of "hold music" for a company that operates a customer service line.
The researchers tested four types of "on-hold" music with 71 of the company’’s clients, 30 of them women. Light jazz, classical, rock and the company’’s current format of adult alternative (a mix of contemporary styles) were all tested. The sample included individual con
A. Y
B. N
C. NG
