[听力原文]
Good morning, everyone Community service is an important component of education here at our university We encourage all students to volunteer for at least one community activity before they graduate. A new community program called "One on One" helps elementary students who’ve fallen behind. You education majors might be especially interested in it, because it offers the opportunity to do some teaching—that is tutoring in math and English. You’ll have to volunteer two hours a week for one semester. You can choose to help a child with math, English or both. Half-hour lessons are fine, so you could do a half hour of each subject two days a week. Professor Howard will act as a mentor to the tutors. He’ll he available to help you with lesson plans or to offer suggestions for activities. He has office hours every Tuesday and Thursday afternoon. You can sign up for the program with him and begin the tutor
A. He advises students participating in a special program.
B. He teaches part-time in an elementary school.
C. He observes elementary school students in the classroom.
D. He helps students prepare their resumes.
[听力原文]
Final results from Sunday’s vote showed 76.3% of voters opposed the Decent Salary Initiative, which would have had the greatest impact on 23immigrants working in such jobs as agriculture, housekeeping and catering.
The vote came days after hundreds of fast-food workers walked off their jobs in many U.S. cities and in more than 30 countries in a protest for higher wages.
The average household income in Switzerland is about $6,800 a month, government statistics show. In the USA, where the minimum wage is $7.25 an hour, the average is roughly $4,300, Census Bureau figures indicate. A recent effort to raise the U.S. minimum to $10 an hour failed to gain congressional traction.
Switzerland, however, features s
A. Catering.
B. Agriculture.
C. Housekeeping.
D. Building.
[听力原文]
Most movies have created a mistaken impression of the American Indians. Until recently, Indians have been pictured as noble savages, or cruel warriors, or clever hunters. In many films they have appeared as fierce enemies of the European colonists or as the attackers of the wagons of white families traveling across the plains.
Hollywood and television did invent these Indians. Some of the films were based on history, though the facts were changed to make a more exciting story. It should be understood, however, that these historical facts related only to certain tribes of Indians, and only to a period less than a century ago.
Before the Spanish took over New Mexico, the horse was unknown in America. But by the middle of the eighteenth century, there were many horses on the Great Plains. Then tribe after tribe took to them. Finally, horses were used by the tribe, the Sioux, to fight the last and most famous battles with the white man. These Plain Indi
A. All of them didn’ t know how to ride a horse.
B. All of them couldn’ t live without horses.
C. All of them were uncivilized and fond of killing.
D. All of them lived a wandering life on the horseback.
[听力原文]
Today school children in many countries have high rates of failing eyesight. Two methods have been proposed to prevent near-sightedness, one Western and one Chinese. The Western method was developed by Mr Bates, a British actor, in the early part of this century. He trained people to relax their eyes frequently during a period of intense reading. His methods included covering open eyes with the palms of the hands and looking at distant objects by moving the eyes from side to side instead of staring at them. Bates also encouraged school children to look frequently at a calendar on the wall of the classroom to relax their eyes. A famous British writer even wrote a book on the beneficial effects of the Bates method for his vision.
The traditional Chinese method involves pressing certain points around the eyes with the fingers. This also relaxes excessive tension in eye muscles. It is best done by doctors trained in traditional Chine
A. To relax their eyes frequently while reading.
B. To read the book by the famous British writer.
C. To visit doctors of traditional Chinese medicine.
D. To cover their eyes during a period of intensive reading.
[听力原文]
In the more and more competitive service industry, it is no longer enough to promise customer satisfaction. Today, customer delight is what companies are trying to achieve in order to keep and increase market share.
It is accepted in the marketing industry that customers receiving good service will promote business. Interestingly, 80 percent of people who feel their complaints are handled fairly will stay loyal.
New challenges for customer care have come when people can obtain goods and services through telephone call centres and the Internet. For example, many companies now have to invest a lot of money in information technology and staff training in order to cope with the "phone rage"—caused by delays in answering calls, being cut off in mid-conversation or left waiting for long periods.
Recommended ways of creating customer delight include: under-promising, over-delivering (saying that a repair will be car
A. Calling customers regular.
B. Giving a "thank you" note.
C. Delivering a quicker service.
D. Promising more gifts.
[听力原文]
There is much discussion today about whether economic growth is desirable. At an earlier period, our desire for material wealth may have proved proper. Now, however, this desire for more than we need is causing serious problems. Even though we have good intentions, we may be producing too much, too fast.
Those who criticize economic growth argue that we must slow down. They believe that society is coming near to certain limits on growth. These include the fixed supply of natural resources, the possible bad effects of industry on the natural environment, and the continuing increase in the world’s population. As society reaches these limits, economic growth can no longer continue, and the quality of life will decrease.
People who want more economic growth, on the other hand, argue that even at the present growth rate there are still many poor people in the world. These proponents of economic growth believe that only more growth can create the ca
A. He describes the case as it is.
B. He is for economic growth.
C. He is against continued economic growth.
D. He is very much worried about the problems caused by continued economic growth.
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