A．Robots have been the stuff of science fiction for so long that it is surprisingly hard to see them as the stuff of management fact. A Czech playwright, Karel Capek, gave them their name in 1920 (from the Slavonic word for "work"). An American writer, Isaac Asimov, confronted them with their most memorable dilemmas. Hollywood turned them into superheroes and supervillains. When some film critics drew up lists of Hollywood’s 50 greatest good guys and 50 greatest baddies, the only character to appear on both lists was a robot, the Terminator. B．It is time for management thinkers to catch up with science-fiction writers. Robots have been doing auxiliary jobs on production lines since the 1960s. The world already has more than 1m industrial robots. There is now an acceleration in the rates at which they are becoming both cleverer and cheaper: an explosive combination. Robots are learning to interact with the world a
