[填空题]

Dear Mr. Weidner,
Thank you for your letter of 20 November 2009. We are disappointed to hear that our price for Flame cigarette lighters is too high for you to work on. You mention that Japanese goods are being offered to you at a price approximately 10% lower than that quoted by us.
We accept what you say, but we are of the opinion that the quality of the other makes does not measure up to that of our products.
Although we are keen to do business with you, we regret that we cannot accept your counter offer or even meet you half way.
The best we can do is to reduce our previous quotation by 2%. We trust that this will meet with your approval. We look forward to hearing from you.
Yours faithfully,
Tony Smith
Chief Seller

What is the final quotation of Tony Smith
The final quotation of Tony Smith is to reduce the previous quotation by （）.

Dear Mr. Weidner,
Thank you for your letter of 20 November 2009. We are disappointed to hear that our price for Flame cigarette lighters is too high for you to work on. You mention that Japanese goods are being offered to you at a price approximately 10% lower than that quoted by us.
We accept what you say, but we are of the opinion that the quality of the other makes does not measure up to, that of our products.
Although we are keen to do business with you, we regret that we cannot accept your counter offer or even meet you half way.
The best we can do is to reduce our previous quotation by 2%. We trust that this will meet with your approval. We look forward to hearing from you.
Yours faithfully,
Tony Smith
Chief Seller

November 15, 2007
Dear Sirs:
Thank you for your letter of 2 November. We are delighted to hear that you are pleased with the refurbishment (刷新) of your hotel. As you know in our line of work, we depend on good re- ports about our projects to win further business. Our clients always shop around and look for references before committing themselves. With your permission, we would like to use your hotel as a reference when we discuss similar refurbishments in the hotel industry. Would you agree to our suggesting that future clients should call you It would also be most helpful if we could occasionally bring a client to look at your hotel. We would, of course, stay overnight at least. I’ll call you next week to hear your reaction. Thanks again for you kind words.
Yours faithfully