All the reservation inquires are checked against room availability. Inquiry data are compared to previously processed reservations to ascertain the status of remaining accommodations. This checking results in one of three responses by the hotel:
·Acceptance of the reservation as requested. All special needs can be met.
·Suggestions of alternative room types or rates. The price can be negotiated.
·Suggestions of alternative lodging properties. The hotel is at full occupancy.
A potential problem in the reservations process is overbooking. The hotel should always avoid accepting reservations for more rooms than ones actually available. This practice is common in the airline industry, but hotel properties have an obligation to maintain good customer relations in order to encourage repeat business.
Hotels must monitor room availability through careful coordination of the binde
A. By comparing inquiry data with processed reservations.
B. By requesting additional assistance in the reservations department.
C. By placing reservation inquiries into room availability files.
D. By suggesting a negotiated price and offering to meet special needs.
All the reservation inquires are checked against room availability. Inquiry data are compared to previously processed reservations to ascertain the status of remaining accommodations. This checking results in one of three responses by the hotel:
·Acceptance of the reservation as requested. All special needs can be met.
·Suggestions of alternative room types or rates. The price can be negotiated.
·Suggestions of alternative lodging properties. The hotel is at full occupancy.
A potential problem in the reservations process is overbooking. The hotel should always avoid accepting reservations for more rooms than ones actually available. This practice is common in the airline industry, but hotel properties have an obligation to maintain good customer relations in order to encourage repeat business.
Hotels must monitor room availability through careful coordination of the binde
A. A problem in the reservations process.
B. Having too many rooms available.
C. Not hiring enough reservation agents.
D. Accepting more reservations than rooms available.
Garden Hotel Reservation | |
NAME OF CUEST | (16) |
ROOM RESERVED | a (17) room with shower |
OVERLOOKING | (18) |
DATE OF ARRIVAL | (19) |
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[填空题] Reservation Card
To: Dr. Green From: Linda Date: 18th April Time: 2:30 p. m. Information of patient Name: David (5)______ Symptom: something wrong with the (6)______ Date of meeting: 15th, (7)______ Time for meeting.. (8)______ [单项选择]Reservation Notification
If there is an overnight stopover that you intend to make, in any city, please reconfirm your reservation with Tri-Rail. To do so, please indicate to the Tri-Rail ticketing official where you would like to stop over, at least 12 hours prior to the departure of your train. According to Tri-Rail policy, failure to indicate a stopover during the ticketing process will result in a canceled ticket. Be sure to determine all stopovers prior to departure and inform the ticketing official where you will be stopping and where you’ll be boarding the train during your trip. TO: Natika Ulrich FROM: Frank Gillano DATE: July 31, 2009 RE: Overnight Stopover My wife and I are looking forward to our trip south, from Buffalo, New York to Miami, Florida on September 15, 2009. I am writing you to inform you that my wife and I will be stopping over in Atlanta, Georgia for three days. After we are finishe A. Your ticket will be canceled. B. You will lose your luggage. C. You will not be able to book a hotel. D. You will have to pay an extra charge. ’ [填空题] Reservation Card
TO: Dr. Danny Cooper DATE: 10 July TIME: 14:30 INFORMATION OF PATIENT: Name: (9) Swigg Symptom: still have (10) Date of meeting: (11) July Time of meeting: (12) 我来回答: 提交
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