[单项选择]A. I’m Mary. B. Can I help you
C. Sorry, the line is busy. D. Sorry, he’s not in.

[单项选择]

W: Can I help you, Sir
M: Yes, Can you show me the way to Gate 9 for Flight 911 to Hong Kong I’m quite confused here.

Which Flight will the man take （）
A. Flight 811.
B. Flight 611.
C. Flight 711.
D. Flight 911.

[单项选择]

W: Can I help you, Sir
M: Yes, can you show me the way to Gate 9 for Flight 911 to Hong Kong I’m quite confused here.

Which Flight will the man take （）
A. Flight 811.
B. Flight 611.
C. Flight 711.
D. Flight 911.

[单项选择]

W: Can I help you sir
M: Yes, can you show me the way to gate nine for flight 910 to Hong Kong I am quite confused here.

Where will the man probably be（　）.
A. At school.
B. In a Hong Kong five-star hotel.
C. On a busy road.
D. At an airport.

[单项选择]

[听力原文]
W: Can I help you. Sir
M: Yes, can you show me the way to Gate 9 for Flight 911 to Hong Kong I’m quite confused here.

Which Flight will the man take（）
A. Plight 811.
B. Flight 611.
C. Flight 711.
D. Flight 911.

[单项选择]

F: Can I help you
M: I bought a washing machine but it doesn’t work.
F: Do you want to return it to the shop or change it for a new one
M: I’d like to get a refund.

What does the man want （　）
A. Change a new machine.
B. Repair the machine.
C. Give the machine back to the shop.

[单项选择]

W: Can I help you, Sir
M: Oh, thank you, I’m trying to find my way back to my hotel.
W: What’s the name of your hotel
M: It’s the Peter Hotel.
W: You’d better take a taxi.
M: I’ll do so. Would you please tell the taxi driver where I want to go
W: Certainly.
M: I’m sorry to trouble you.
W: It’s no trouble at all.

From what you hear, you can guess that "you" comes to China（　）.
A. to visit a friend
B. to study in a school
C. to travel

[单项选择]

W: Good morning, sir. What can I help you
M: I wonder if you could tell me some information about active holidays.
W: Active holidays, sir Can you tell me exactly what you mean, please
M: Well, you see, when I go on holiday, I like to take plenty of exercise. I don’t like staying around and doing nothing. I get enough of that in my office. What I mean to say is I’m the sort of men who enjoy swimming, water skiing, that sort of thing. I like anything to do with water and I don’t mind roughing it. I’ve always been used to looking after myself. When I was in the army, I used to get up at five every morning just to see the sunrise.
W: Yes, sir, very interesting. Urn... active holidays, let me see. Oh, yes, what about skin diving, sir We can offer you a fortnight off the coast of Cornwall, all--including one week skin diving and one week shark-fishing with the local fishermen. It’s a very good bargain.
M: Shark-
A. Sitting around.
B. With joys of social activities.
C. Doing nothing.
D. Holiday with a lot of exercise.

[单项选择]

W: Can I help you
M: Yes, I’ m looking for a book on the presidential election system in U. S.
W: Well, all of our textbooks are arranged by subject and course number in the back of the store.

What is the man looking for（　）.
A. a novel about a president.
B. a political science book.
C. a listing of election results.
D. a text for one of his subjects.

[单项选择]

W: Can I help you
M: Well. I’m looking for something I saw at a friend’s house a few days ago.
W: What is it
M: It’s a light metal shelf.
W: You’re in the right department, but we don’t have them in stock now.
M: Oh, that’s too bad. Are you going to be getting more
W: They’re on order, but I should warn you that the price has gone up.
M: Just my luck.
W: They were $12.50, but the new ones will be about three dollars more. Come in next week. We should have them by then.
M: OK. I will be back. Thank you.

How did the man find out；about the item that he wants to buy （）
A. A salesman recommended it.
B. He saw an advertisement.
C. His friend has one.
D. He bought one before.