[简答题]{{B}}Question 3{{/B}} ·You have received shipment of your order of 1,000 sets vacuum cleaners, but found 50 sets out of them damaged due to poor packing. ·Write a letter to your supplier, including the following information: ·what has happened to the shipment ·what loss or inconvenience this has caused you ·what you suggest to settle the problem ·what you expect regarding proper packing in future deliveries.

[简答题]Question 3
·You have received shipment of your order of 1,000 sets vacuum cleaners, but found 50 sets out of them damaged due to poor packing.
·Write a letter to your supplier, including the following information:
·what has happened to the shipment
·what loss or inconvenience this has caused you
·what you suggest to settle the problem
·what you expect regarding proper packing in future deliveries.

[多项选择]Question 3
· You have received feedback complaining about your service.
· Write a letter to apologize and explain.

[多项选择]Question 3
· You received a letter enquiring about your product, the "Bounty" life raft.
· Write to Mr. Imbernon and inform him the details and price.
· Write 200-250 words on the separate answer paper provided.

[填空题]

• A. Where have you been
• B. What do you do
• C. An interesting place
• D. a part time job
• E. And what do you do
• F. been there
• G. That sounds interesting
• H. Which restaurant
  Jason: Where do you work, Andrea
  Andrea: I work for Thomas Cook Travel.
  Jason: Oh, really 56 there
  Andrea: I’m a guide. I take people on tours to countries in South America, like Peru.
  Jason: 57 !
  Andrea: Yes, it’s a great job. I love it. 58
  Jason: I’m a student, and I have 59 , too.
  Andrea: Oh Where do you work
  Jason: In a fast-food restaurant.
  Andrea: 60
  Jason: Hamburger Heaven.

56（）

[填空题]Have you had a headache during a test Have you ever been so worried about something that you have a headache or even can’t sleep at night If so, then you know what stress is. Stress is what you feel when you are worried about something. This worry in your mind can make your body feel bad. You may feel angry, sad, scared, or afraid—all of which can give you a stomachache or a headache.
However, there are different kinds of stress. Some kinds of stress are good and others are bad. Good stress might happen when you’re called to answer questions in class or when you have to give a speech. This kind of stress can help you to get things better done. For example, you may do a better job on your test if the stress pushes you to prepare better before the test.
On the other hand, bad stress can happen if stress lasts too long. You may not feel well if your parents are fighting, if a family member is sick, if you’re having problems at school, or if anything else makes you unhappy every