[单项选择]A. Not all the customers are allowed by Internet banking to transact business.
B. Internet banking allows any customer to transact business from certain places.
C. Internet banking allows any customer to transact business from certain time.
D. All customers are allowed by Internet banking to transact business.

[填空题]The Internet is all open and universal method for ________.

[简答题]The Internet lets your customers speak out freely and tell you exactly what they like or don’t like about your business. Listen to them. Make the necessary change to improve service or else you may find yourself with fewer customers.

[单项选择]A. Help customers select makeup.
B. Help customers learn how to cut hair.
C. Help customers learn how to apply products.
D. Help customers check their results with a virtual mirror.

[填空题]Students all know that no one is allowed (speak) ______ in the reading room.

[单项选择]The Internet joins millions of computers all over the world, and today it is used by people all over the world. It was invented in the 1960s in the USA. The American government needed a network of computers for its army. Then in the 1970s scientists and businesspeople also wanted to use the Internet to send and receive messages. For some years, they weren’t allowed to use the US network, and when they were allowed to, the messages were in very simple text without photos.
The World Wide Web was invented by a British scientist named Tim Berners-Lee in 1989. He wanted to send documents with text, drawings and photos (also called multimedia documents). In the 1990s, more and more people began to use the Internet and the World Wide Web.
So what’s the difference between the Internet and the World Wide Web The Internet is the hardware. It allows us to communicate with other people. The world Wide Web is the software. It allows us to create, see and read multimedia documents.
Th
A. scientific work
B. American army
C. American government

[判断题]The responsibility of firms toward customers can be enforced by specific groups of consumers.

[填空题]What enables the marketers anticipate customers’ behaviors

[单项选择]A. Billions of customers. B. Millions of customers.
C. Ten millions of customers. D. Ten billions of customers.

[简答题]{{B}}Directions:{{/B}} You are allowed thirty minutes to write a composition on the topic: Friend- ship. You should base your composition on the following outline, and write coherently and neat- ly, in no less than 120 words. Outline: ①机不可失，时不再来。 ②每当机遇降临，伴之而来的是成功的希望，但是机遇不能自行实现成功。 ③成功者与失败者的区别就在于处理机遇的态度。 ④我的观点是。

[简答题]{{B}}Directions:{{/B}} You are allowed thirty minutes to write a composition on the topic: The Fight Against Crime. You should base your composition on the following outline, and write coherently and neatly, in no less than 120 words. Outline: 1．今日在我国某些城市中犯罪率似乎在上升。 2．面对罪犯，不同的人采取不同的态度。 3．至于我，我的建议如下。

[单项选择]A. Delivers groceries to customers. B. Works at the meat counter.
C. Stocks shelves. D. Serves as a cashier.

[多项选择]Part B
For this part, you are allowed 30 minutes to write a composition about "The Earth" in three paragraphs. You are given some key words and required to develop their ideas. Write about 120 words for your essay.
Key Words: earth, planet, be fit for, human being, air, water, damage, pollute, use up, resource, measures, protect, importance, environmental, ways, make use of, waste, save

[填空题]People in all walks of life tend to love Internet shopping once they learn about it.